Own and manage standard deal reviews, order management processes and booking requirements.
Develop and manage deal desk and order processing teams and functional support.
Act as a central point of contact for sales, finance, contracts, and other internal departments to review requests and facilitate the deal process.
Review deal requests and provide Sales with deal structure and pricing guidance to optimize profitability, meet strategic corporate goals, and accelerate deal closure.
Review and analyze non-standard proposals, identifying risk, opportunity and appropriate exception and escalation review path.
Provide deal support, suggestions and ongoing training for the account acquisition teams, related to deal and booking requirements and best practices.
Establish and maintain SOPs, reference guides, and training; ensure compliance with booking and order policies, revenue recognition readiness, and internal controls.
Support on-time and accurate sales order and invoicing process.
Continuously identify areas for process and efficiency improvement.
Requirements
Experience leading or managing Deal Desk, Sales Operations or Order Management functions.
5+ years working in MedTech or BioTech with SaaS management experience.
Excellent interpersonal and communication skills to effectively collaborate with cross-functional teams and establish relationships with key opinion leaders.
Able to dissect challenges and analyze complex data to derive insights and develop recommendations.
Preferred general understanding of the healthcare environment.
Able to work on multiple projects simultaneously and be flexible enough to change priorities with short notice when necessary.
Must have excellent verbal, written, analytical and presentation skills.
Able to thrive in a fast-paced environment
Previous experience in managing and motivating a team
Motivation, goal orientation, and ability to deliver as well as internalize feedback
A high degree of honesty and integrity while maintaining the confidentiality
Benefits
Performance-based incentive compensation (varies by role)
Equity opportunities
100% Employer paid Health Benefits for Employees
50% - 70% Employer paid Health, Dental & Vision for dependents (depending on plan selection)
100% paid Life and Long-Term Disability Insurance
401(k) with a generous company match
Employee Stock Purchase Plan (ESPP) with a discount
Monthly cell phone stipend
Flexible paid time off
11 Paid Holidays + 5 Company Wellness Days
Excellent parental leave policy
Fantastic culture with tremendous career advancement opportunities
Joining a mission-minded organization!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.