Case Manager – Multistate

CEO LAWYER

contract

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Make introductory calls to new clients and complete case summaries.
  • Complete intake/review if the intake department has not completed it yet.
  • Conduct "2-Week follow-up calls" to check in with clients every two weeks, follow up on their treatment status, and ensure they are attending their doctors' visits to prevent gaps in care.
  • Speak with clients and ensure high satisfaction and responsiveness.
  • Obtain original copies of Police Reports (PR).
  • Set up claims, including Health Insurance (HI).
  • Send out Letters of Representation (LORs).
  • Ensure we have clients' Driver’s License, Health Insurance Cards, Pictures of Property Damage, and Injuries.
  • Follow up on Declaration Pages from all insurance companies involved and add them to Filevine (FV).
  • Follow up with any potential Medical Payments coverage (Medpay) and ensure checks are sent to us directly, not the medical providers.
  • Collect Bills and Records and obtain balances for all medical providers.
  • Request the Final Lien Amount from the Health Insurance provider (if applicable).
  • Set up treatment with providers.
  • Keep Filevine updated on the case statuses.
  • Keep your Paralegal updated with any issues with clients and maintain constant communication.
  • Put notes in every file you are working on (no exceptions).
  • Ensure Drop Box and Filevine folders are set up properly.
  • Manage medical treatment.
  • Draft Letters of Representation (LOR), complete intakes, file claims, and connect clients with medical providers.
  • Complete personal injury files from intake to disbursements.
  • Compile medical records/bills, negotiate with providers, and prepare demands.
  • Draft Letters of Protection (LOP), communicate case details with paralegal/attorney, handle disbursements/checks.
  • Forward and arrange calls, emails, faxes, and all correspondence.

Requirements

  • Must have personal injury pre-litigation experience. (4-5 years)
  • Litigation experience
  • Case Management experience
  • Drafting Demands
  • Drafting Complaints and Initial Discovery
  • Forwarding Complaints to process servers and monitoring service of process
  • Drafting Discovery Responses
  • Calendaring and Noticing Depositions and Leaves of Absence
  • Drafting and Filing Standard Motions and Motion Responses
  • Conducting status update calls with clients
  • Client update calls
  • Sending out and following up on non-party discovery requests
  • Assist in trial preparation.
Benefits
  • Working from home (Remote)
  • Respectful and cultivating work environment
  • Stipend towards equipment after 90 days of employment
  • On the job training with plenty of room for growth
  • Fastest growing personal injury lawyer on Instagram
  • Focused on giving free legal advice to the public and educating people on their rights

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
case managementlitigationdrafting demandsdrafting complaintsdrafting discovery responsescalendaringfiling motionsnegotiating with providersmedical record compilationpersonal injury pre-litigation
Soft skills
client communicationresponsivenesssatisfaction managementorganizational skillsattention to detailnegotiation skillsteam collaborationproblem-solvingtime managementfollow-up