Licensed Clinical Professional Counselor, LCPC
Brave Health
Online Sales Counselor
Century Communities, Inc. (NYSE:CCS)
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $19 per hour
Job Level
JuniorMid-Level
About the role
- Support sales and marketing initiatives by responding, qualifying, and managing eLeads
- Provide same-day, immediate email/phone response to all eLeads from Century Communities website and 3rd party sources
- Respond quickly to “Live Chat” inquiries and convert to on-site appointments
- Qualify eLeads and follow up multiple times with online prospects until an appointment is made to meet with an on-site Salesperson
- Send out marketing collateral to eLeads
- Maintain a database of eLeads through CRM
- Maintain a toll-free number and voicemail for eLeads
- Assist the prospect in selecting the best Century community for prospective homebuyers
- Conduct and manage ongoing email campaigns, newsletters, and online community launches
- Provide reporting of eLead activity and sales conversion
- Monitor website data on the company website and 3rd party websites
- Provide reporting, conversion rates, aggregate data, and make recommendations based on results to improve the online customer experience
- Provides consistent follow-up with all leads received at the 3, 7, 14, 21, and 28-day milestones
- Perform and maintain competitive email marketing and website market research
Requirements
- CA Real Estate License required
- High School diploma or equivalent required
- Bachelor's Degree preferred in marketing or related business field
- Two years+ of sales/marketing experience
- Real estate marketing or homebuilding industry experience is preferred
- Advanced internet, email, and sales contact CRM experience
- Strong computer skills including Microsoft Office, Excel, Outlook, and CRM management
- Typing 45 WPM+
- Detail-oriented, outstanding follow-up skills, customer-focused
- Excellent email writing and telephone communication skills
- Solid organizational, planning, and management skills
- Must be able to work in an unstructured environment and quickly tackle ad-hoc projects with minimal supervision
- Prioritize time well, juggle several projects at once, and experience working under deadlines
Benefits
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- 401(k) plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CRM managementemail marketingsales conversiondata reportingmarket researchtyping 45 WPMMicrosoft OfficeExcelOutlook
Soft skills
detail-orientedcustomer-focusedoutstanding follow-up skillsexcellent email writingtelephone communicationorganizational skillsplanning skillsmanagement skillsability to work in unstructured environmenttime management
Certifications
CA Real Estate License
