Work with a team of network engineers managing and maintaining a converged Gigabit Ethernet network infrastructure in support of 66 ABG/SC and customers under Core Services
Install, configure, and troubleshoot network infrastructure including UPS with minimal supervision
Support daily tasks and ongoing upgrade projects: operational support for routers, switches, IP address management, network management tools
Design and integrate new networks into existing architecture
Update and maintain network topology maps, classified and unclassified
Assist in securing network systems to meet DoD, AF and DISA compliance
Participate in system maintenance, optimization, and performance activities for classified and unclassified networks
Interface with vendors for warranty claims, hardware/software upgrades and technology updates
Diagnose data troubles, open and route trouble tickets, and handle customer support cases with third-party SMEs
Maintain detailed record keeping to adhere to military processes and procedures
Research technical issues and develop solutions with strong attention to detail
Support emergency operations 24/7 and respond to operational needs according to contract parameters
Requirements
Completion of the TACLANE training class.
Hands-on experience in configuration/installation of Cisco/Juniper product line of routers/switches
Strong network debugging and network troubleshooting skills
Working knowledge of DHCP, NMS - Orion NPM/NCM, Cisco ISE, Wireshark
Flexibility with hours
Strong working knowledge and troubleshooting skills of Layer 3 & Layer 2 protocols in a VoIP environment
Working knowledge of IP Address Management/DHCP/Radius/Syslog/DNS
Knowledge of cabling (Fiber/CAT5E etc.)
Knowledge of Firewalls/Proxies/UPS
Proficient with network hardware and related software
Critical thinking skills for problem identification and resolution
Create and maintain operational procedures, topology maps using Visio
Knowledge of W2K16/W2K19 is an added plus
Must be self-motivated and able to work effectively in a team environment
Support emergency operations on an as needed basis 24/7; weekend work may be required
Strong written, organizational and verbal communication skills
Strong customer service skills
Ability to lift 50+lbs
Associate degree in IT, Mathematics or Computer Science and 3+ years’ experience in a Network role (or additional 2 years’ relevant experience may substitute for the degree)
DoD 8570 Certification, CompTIA Security+ is required
Secret Level DoD Security Clearance is required
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
critical thinkingself-motivatedteamworkstrong written communicationorganizational skillsverbal communicationcustomer serviceattention to detailflexibilityproblem identification
Certifications
DoD 8570 CertificationCompTIA Security+Secret Level DoD Security Clearance