
Solutions Consultant
CentralReach
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $75,000 - $85,000 per year
About the role
- Partner with Customer-Facing Teams to articulate the overall CentralReach value proposition, vision and strategy to customers.
- Own technical engagement with customers during the evaluation phase.
- Communicate CentralReach value based on activities and work with customers on any identified issues or concerns to successful conclusion.
- Technically support complex opportunities through advanced competitive knowledge, technical skill, and credibility.
- Deliver deep-dive product and technical briefings/presentations to potential clients.
- Maintain accurate notes and feedback in CRM regarding customer input both wins and losses.
- Proactively engage and communicate with customers and CentralReach business/technical teams regarding product feedback and competitive landscape.
- Engage with CentralReach Product Council, providing guidance and feedback directly from customer interactions and helping shape product roadmap.
- Assist Product Team with Product and Demo certifications, as well as helping with new release training and certifications.
Requirements
- At least 5 years of experience in ABA either on the Clinical or Practice Management side
- Strong knowledge of current EHR and Practice Management solutions and technologies
- Passion and ability to educate customers on how CentralReach can be meaningful to their business
- Thrive in a startup or similar environment where the only constant is change
- Embrace aggressive goals and work hard to achieve them
- Naturally curious and invest time into learning the sales process, prospects, and solutions
- Utilize Sales CRM tools such as Salesforce or a similar program
- Excellent written and verbal communication skills, strong attention to detail, and good follow-through.
Benefits
- Comprehensive health benefits
- Generous PTO
- 401(k) matching
- Paid parental leave
- Hybrid work schedules
- Career development support
- Wellness programs
- Community engagement initiatives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
EHR solutionsPractice Management solutionstechnical engagementproduct briefingscompetitive knowledgeproduct certificationsdemo certifications
Soft Skills
communication skillsattention to detailcuriosityability to educateadaptabilitygoal-orientedcustomer engagement