VP, Pharmacy Hub Operations
CenterWell Senior Primary Care
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Develop and execute the vision and roadmap for pharmacy hub operations aligned with organizational goals
- Drive innovation in hub services through technology, automation, and process optimization
- Oversee day-to-day hub operations including benefits verification, prior authorization, financial assistance, and patient onboarding
- Ensure compliance with regulatory requirements, HIPAA, and industry standards
- Partner with IT and product teams to implement digital solutions that streamline workflows and improve patient/provider experience
- Leverage data analytics for performance monitoring and continuous improvement
- Collaborate with manufacturers, specialty pharmacies, payers, and providers to ensure smooth coordination and service delivery
- Serve as the primary liaison for internal and external stakeholders on hub-related initiatives
- Build and lead a high-performing team, fostering a culture of accountability, innovation, and patient-centricity
- Provide coaching, mentorship, and professional development opportunities
Requirements
- Bachelor’s degree in Pharmacy, Healthcare Administration, Business, or related field; advanced degree preferred
- 10+ years of experience in pharmacy hub operations, specialty pharmacy, pharmacy supply chain, or patient support programs
- At least 5 years in a senior leadership role
- Deep understanding of manufacturer programs, pharmacy benefit structures, prior authorization processes, and patient assistance programs
- Proven track record of leading large-scale operations and implementing technology-driven solutions, and standing up new programs and products
- Strong analytical, strategic thinking, and communication skills
- External client facing experience
- Master’s degree preferred
- Knowledge of hub, pharmacy, and PBM operations
- Experience with digital pharmacy platforms and hub technology solutions
- Knowledge of compliance and regulatory frameworks in pharmaceutical services
- Ability to manage complex stakeholder relationships and negotiate effectively
Benefits
- Industry-leading benefits
- Flexible scheduling options
- Clinical certifications
- Leadership development programs
- Career coaching
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analyticsprocess optimizationbenefits verificationprior authorizationfinancial assistancepatient onboardingtechnology-driven solutionspharmacy benefit structurespatient assistance programslarge-scale operations
Soft Skills
strategic thinkingcommunication skillscoachingmentorshipprofessional developmentaccountabilityinnovationpatient-centricitystakeholder managementnegotiation
Certifications
Bachelor’s degree in PharmacyBachelor’s degree in Healthcare AdministrationBachelor’s degree in BusinessMaster’s degree