Specialty Operations Pharmacy Tech 2

CenterWell Senior Primary Care

full-time

Posted on: 1/29/2026

Location Type: Remote

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💰 $40,000 - $52,300 per year

About the role

supporting Pharmacists in Specialty Rx medication preparation by dispensing Specialty Rx medications
performing varied activities and moderately complex administrative/operational/customer support assignments
taking in-bound phone calls from patients and providers
entering prescription orders into the system
ensuring adherence to Specialty Rx specific operational processes and programs developed to optimize health outcomes
effective communication with patients and providers
working on semi-routine assignments

Must have an active license with the Board of Pharmacy in the state of residence (Ohio, Arizona or Florida)
Must be certified by the Pharmacy Technician Certification Board (PTCB) or through ExCPT
Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center setting
Critical thinker who can anticipate member/customer needs and take initiative, ask the right questions and deliver the highest quality customer experience
Problem solver who can find viable solutions that meets member/customer needs, absent from all ideal tools and resources
Excellent communication skills (verbal and written)
Moderate working knowledge of Excel

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

medication preparationprescription order entryadministrative supportoperational supportcustomer support

Soft Skills

effective communicationcritical thinkingproblem solvinginitiativecustomer experience

Certifications

active pharmacy licensePharmacy Technician Certification Board (PTCB)ExCPT certification