Clinical Operations Strategy Lead
CenterWell Senior Primary Care
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • Washington • United States
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Salary
💰 $104,000 - $143,000 per year
Job Level
About the role
- Design and implement programming to support quality care, focusing on end-to-end operations and driving projects to completion (ex. Diabetes management program)
- Act as a clinical operations escalation point for key internal stakeholders
- Analyze performance data and develop frameworks for continuous improvement processes, including how to prioritize with business objectives in mind
- Drive continuous improvement across quality, safety, and provider experience
- Lead provider activation workstream - support license expansion, collaborative requirements, chart reviews, and cross-collaboration with legal, credentialing and technology stakeholders
- Standardize and optimize workflows across clinical onboarding and training
- Partner with business operations, technology partners, and subject matter experts to collaborate on business initiatives that support clinical workflows and provider performance
Requirements
- Bachelor's degree
- 5+ years of experience in healthcare consulting, clinical operations, or a similar role
- Experience working in innovative or rapidly scaling healthcare environments
- Strong organizational and project management skills with a focus on execution and outcomes.
- An understanding of telehealth and healthcare regulations, with a compliance mindset
- A clear communicator who builds trust and alignment across clinical and non-clinical teams
- A data-informed operator who can develop and execute new clinical programming while maintaining stakeholder alignment
- Ability to work independently in a fast-paced, remote-friendly environment.
- Must be able to travel as needed about 10%
- Advanced Microsoft Office skills
Benefits
- Health benefits effective day 1
- Paid time off, holidays, volunteer time and jury duty pay
- Recognition pay
- 401(k) retirement savings plan with employer match
- Tuition assistance
- Scholarships for eligible dependents
- Parental and caregiver leave
- Employee charity matching program
- Network Resource Groups (NRGs)
- Career development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
programmingdata analysiscontinuous improvementproject managementclinical programmingworkflow optimizationtelehealthhealthcare regulations
Soft Skills
organizational skillscommunicationtrust buildingalignmentindependenceexecution focus
Certifications
Bachelor's degree