Senior Director, Transaction Advisory Services – Healthcare & Life Sciences
Portage Point Partners
Tableau
Director, Product – Home Services
Centerfield
full-time
Posted on:
Location Type: Hybrid
Location: Los Angeles • California • 🇺🇸 United States
Visit company websiteSalary
💰 $180,000 - $200,000 per year
Job Level
Lead
About the role
- Develop and evangelize product strategy and vision for the Home Services category, including verticals like Internet, Home Security, Plumbing, HVAC, and Solar.
- Lead and work cross-functionally with design, engineering, marketing, and sales leaders to optimize acquisition funnels and close rates across the end-to-end journey.
- Collaborate closely with call center operations to design and implement tools, processes, and workflows that improve agent effectiveness and customer outcomes.
- Drive outcomes by identifying conversion opportunities, optimizing handoffs between digital and sales, and creating seamless customer experiences.
- Apply structured methods to size opportunities and make data-informed prioritization decisions, ensuring investment aligns with the highest growth levers.
- Own and manage product KPIs across acquisition, conversion, close rates, and retention, scaling successful initiatives and sunsetting underperforming ones.
- Champion the voice of the customer—understanding household decision-making, service pain points, and partner requirements to inform product roadmaps.
- Build strong partner relationships by aligning roadmaps to partner guidelines and regulatory requirements while delivering innovative growth solutions.
- Foster a culture of experimentation, measurement, and iteration through A/B testing, funnel optimization, and agent performance analytics.
Requirements
- 8+ years of product management experience with a strong focus on Home Services or related industries.
- Proven success driving growth across multi-channel funnels, including digital acquisition and call center sales environments.
- Experience collaborating with sales leadership to design tools and processes that improve close rates and customer satisfaction.
- Agency or partner management experience, with a deep understanding of adhering to partner guidelines and relationship management.
- Strong expertise in opportunity sizing, prioritization frameworks, and ROI analysis to guide decision-making.
- Experiment-driven mindset with experience leveraging A/B testing, funnel analysis, and sales performance optimization.
- Pioneer of Agile product development methodologies such as Scrum or Kanban.
- Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive action.
- Excellent communication skills with proven success in aligning and influencing executive stakeholders and external partners.
Benefits
- Competitive salary + semi-annual bonus
- Unlimited PTO – take a break when you need it!
- Industry-leading medical, dental, and vision plans + generous parental leave
- 401(k) company match plan – fully vested on day 1
- Outside patio overlooking Playa Vista + cabanas, firepits & working grills
- Monthly happy hours, catered lunches + daily food trucks
- Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA)
- Fully stocked kitchens with snacks & drinks
- Breakroom supplied with games, couches, workout equipment + weekly in-office exercise classes hosted by professional instructors (yoga, kickboxing & circuit training)
- Free onsite gym + locker rooms
- Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.)
- Monthly team outings (ball games, casino night, hikes, etc.)
- Career growth – we enjoy promoting from within!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementopportunity sizingprioritization frameworksROI analysisA/B testingfunnel analysissales performance optimizationAgile methodologiesScrumKanban
Soft skills
communication skillsanalytical skillsquantitative skillsrelationship managementcollaborationinfluencingcustomer focusleadershipexperimentationproblem-solving
