Centerfield

Recruitment

• Partner closely with Operations and Sales leadership to forecast, design, and execute mass-market acquisition strategies necessary to secure hundreds of 1099 Agents monthly, directly tied to business volume needs.
• Oversee and continuously optimize the high-volume agent funnel to maximize conversion rates from lead to activated contractor. Focus on reducing Cost Per Agent Activated (CPA) and Time to Activation (TTA).
• Coordinate with Marketing and Performance teams to design, manage, and scale talent attraction campaigns (e.g., paid media, affiliate programs, referrals) that treat agents as leads.
• Ensure all acquisition, vetting, and onboarding processes strictly adhere to IRS 1099 Independent Contractor classification guidelines to eliminate co-employment risk.
• Manage and optimize recruiting technology/systems (including Fountain ATS) for speed, compliance checks, and mass communication/onboarding of agents.
• Track and analyze key performance indicators (KPIs) such as CPA, TTA, Funnel Conversion Rates, and Agent 30/60/90-day retention/performance to guide strategic investment.
• Manage vendor and affiliate relationships (job boards, lead generation partners, background checks) to ensure massive volume, quality, and return on investment (ROI).
• Mentor and direct a team of recruiters/sourcers, shifting their focus from traditional W-2 "candidate experience" to a fast, self-service "agent onboarding" experience.

Recruiting Manager

Analyst

• Proactively manage and evolve our partner pricing approach to ensure competitiveness and profitability.
• Enhance processes and systems that differentiate our partner offering in key verticals.
• Identify and execute opportunities to increase profitability within the Affiliate Channel.
• Oversee setup, configuration, and maintenance of affiliate platforms (Everflow, Impact, PartnerStack, etc.).
• Ensure accurate tracking implementation and resolve any discrepancies across systems.
• Support new partner and offer launches, ensuring smooth integrations and efficient execution.
• Use historical data to build realistic revenue and volume projections for new and existing partners.
• Support AOP and quarterly planning with accurate forecasting and performance insights.
• Model expected affiliate performance to guide leadership decisions on budget and growth initiatives.
• Own all reporting related to affiliate performance, payouts, revenue, and margins.
• Develop dashboards that highlight traffic volume, conversion rates, quality metrics, and profitability.
• Ensure data integrity and communicate key insights clearly to partnership managers and stakeholders.
• Partner with finance, product, and partnership teams to ensure accurate affiliate payouts.
• Monitor margins regularly and proactively flag issues such as overpayment or traffic anomalies.
• Maintain profitability by tracking trends and identifying optimization opportunities.
• Act as the operational “glue” connecting partnerships, finance, and product teams.
• Standardize workflows and create process efficiencies to enable partnership managers to focus on strategic growth.

Partner Optimization Analyst

Account Manager

• Manage an individual book of business consisting of our top strategic accounts, with an emphasis on building long-term relationships and account growth
• Identify and implement opportunities for cross-selling and new business within the existing customer base
• Ensure timely delivery and communication according to the customer's needs and objectives
• Ensure customer retention and prevention of churn across the customer base
• Track various KPIs and performance metrics
• Become a go-to expert on our product offerings, platform, and processes

Account Manager, Retail

Data Engineer

• Help design the data science programs, persona, machine learning models, and architecture to support Generative AI.
• Build a team of data scientists, machine learning engineers, and Architects.
• Practical experience working with large data sets, preferably in website lead generation & search engine marketing, SaaS, or cloud computing domains.

Backend Engineer

• Collaborate closely with a team of talented developers, engineers, and product owners to provide consumers and business stakeholders with exceptional application experiences.
• Design and architect scalable, resilient, and maintainable software systems that meet the evolving needs of the insurance industry.
• Leverage AI and machine learning techniques to develop intelligent solutions for tasks such as risk assessment, fraud detection, and customer service.
• Design and implement cloud-native solutions on AWS, utilizing cloud-based services and best practices.
• Integrate Twilio's communication APIs into our platform to enable seamless customer interactions.
• Stay up-to-date with the latest technologies and trends in the software development landscape.

Senior Full Stack Engineer, Python/Django

Accountant

• Maintaining financial reports, records, and general ledger accounts
• Assist in the monthly, quarterly, and annual financial close process, including but not limited to: account reconciliations, accruals, journal entries, and researching discrepancies
• Process and enter monthly credit card statements
• Enter accounts receivable billable numbers based on internal reports
• Match and organize received bills to internal reports
• Process received bills for payment
• Manage a weekly check run from processing to mailing
• Maintain and organize all vendor files
• Receive payments and process deposits
• Contact and collect delinquent accounts
• Research, track and resolve any accounting issues
• Compile daily performance data and prepare a variety of reports
• Maintain and organize accounting files and agreements
• Protect organization's value by keeping information confidential
• Assist Controller and Account Manager with annual financial audit
• Ad-hoc projects, reporting and account reconciliations, and other assignments as needed to support the finance team

Staff Accountant

• Drive technical initiatives while staying hands-on in development
• Partner with cross-functional teams to translate business needs into technical solutions
• Mentor and support junior developers through coaching and collaboration
• Define and drive system architecture and design for scalable, high-performance applications
• Document development phases and monitor systems for quality and goals alignment
• Refine team processes and best practices
• Evaluate and recommend new technologies and tools to improve our platforms

Senior .NET Full Stack Engineer

• Lead & collaborate
• Drive technical initiatives and staying hands-on in development
• Partner with cross-functional teams to translate business needs into technical solutions
• Mentor and support junior developers through coaching and collaboration
• Improve & Innovate
• Define and drive system architecture and design for scalable, high-performance applications
• Document development phases and monitor systems for quality and goals alignment
• Refine team processes and best practices
• Evaluate and recommend new technologies and tools to improve our platforms

Senior Full Stack Engineer – .NET/C#

Product Manager

• Drive Strategy & Execution: Define and present the roadmap for the insurance platform that strengthens internal and partner capabilities across acquisition channels.
• Lead Development: Analyze, size, and translate opportunities into requirements and bring entirely new ideas to life, from concept to adoption.
• Collaborate Cross-Functionally: Partner with engineering, data science, marketing, and operations teams to deliver impact quickly and effectively.
• Balance Vision and Delivery: Prioritize trade-offs between immediate needs and longer-term scalability of platform solutions, all of which can be shared with executive stakeholders.
• Establish Metrics for Success: Define KPIs that measure adoption, efficiency gains, and call enablement — and ensure accountability.
• Enhance Capabilities: Build and scale products that automate human operations and bring efficiencies to the business.
• Experiment Thoughtfully: Launch experiments to validate use cases, ensuring each iteration drives tangible improvement.

Senior Product Manager

Customer Success Manager

• Manage a book of business with a focus on renewals, growth, and long-term success. Develop strategies for onboarding, adoption, and ongoing engagement that deliver tangible ROI and maximize customer satisfaction (CSAT) and Net Promoter Scores (NPS)
• Build deep knowledge of each client’s goals, programs, and performance metrics. Master Centerfield’s solutions, tools, and industry terminology to engage clients in a compelling and credible way
• Proactively identify upsell and cross-sell opportunities, introducing product offerings and strategies that fuel client growth and help achieve fiscal revenue targets
• Guide clients through short-, medium-, and long-term strategies, fostering trusted relationships and turning satisfied clients into advocates through case studies, testimonials, and peer networking
• Define, monitor, and report on KPIs for each client program. Lead regular client meetings (weekly or bi-weekly) to review objectives, progress, and results, while hosting internal meetings as needed to align teams
• Maintain organized tracking of projects and deliverables, ensuring clarity of goals, timely execution, and compliance with internal controls and procedures
• Address escalations and complex client needs with resourcefulness, collaboration, and creative problem-solving
• Provide feedback and insights to leadership to inform product innovation, enhance offerings, and support the company’s growth
• Utilize Salesforce, Looker, and internal platforms to manage client engagement, maintain accurate records, and ensure smooth communication across teams
• Prepare and deliver compelling presentations and reports for client partnership meetings, highlighting progress, ROI, and opportunities for further growth

Senior Client Success Manager

Account Executive

• Have a plan! Build and execute a successful sales strategy: know your market, target the right decision-makers, and drive meaningful outreach.
• Be proactive. Consistent, high-quality prospecting is the foundation of your success.
• Be the expert. Master our solution and tools so you can speak to clients with confidence.
• Get out there! Pitch Centerfield Social Commerce, deliver compelling proposals, and position solutions that fuel client growth.
• Speak up. Share client insights and feedback to help leadership refine and evolve our offerings.
• Leverage your toolkit. Use Salesforce, SalesLoft, ZoomInfo, and LinkedIn Navigator to run a disciplined sales process and keep activity organized.
• Stay sharp. Follow company processes, maintain accurate records, and ensure compliance while we scale rapidly.
• Own your number. Hit your targets, track progress through reporting, and take full accountability for closing new business.
• Be the catalyst. Drive net-new client wins that directly fuel Centerfield’s growth.

Senior Account Executive

Lead Full Stack Engineer, .NET, C#

Full-stack Engineer

Lead Full Stack Engineer, AI

Director

• Develop and evangelize product strategy and vision for the Home Services category, including verticals like Internet, Home Security, Plumbing, HVAC, and Solar.
• Lead and work cross-functionally with design, engineering, marketing, and sales leaders to optimize acquisition funnels and close rates across the end-to-end journey.
• Collaborate closely with call center operations to design and implement tools, processes, and workflows that improve agent effectiveness and customer outcomes.
• Drive outcomes by identifying conversion opportunities, optimizing handoffs between digital and sales, and creating seamless customer experiences.
• Apply structured methods to size opportunities and make data-informed prioritization decisions, ensuring investment aligns with the highest growth levers.
• Own and manage product KPIs across acquisition, conversion, close rates, and retention, scaling successful initiatives and sunsetting underperforming ones.
• Champion the voice of the customer—understanding household decision-making, service pain points, and partner requirements to inform product roadmaps.
• Build strong partner relationships by aligning roadmaps to partner guidelines and regulatory requirements while delivering innovative growth solutions.
• Foster a culture of experimentation, measurement, and iteration through A/B testing, funnel optimization, and agent performance analytics.

Director, Product – Home Services

• Develop and evangelize the e-commerce strategy and roadmap for our DTC portfolio, focusing on revenue growth, funnel efficiency, and conversion rate optimization.
• Partner cross-functionally with product, design, engineering, and marketing to improve every stage of the user journey, from traffic acquisition through checkout and post-purchase engagement.
• Lead initiatives that increase AOV through smarter merchandising, upsells, bundling, and personalized content experiences.
• Collaborate with affiliate and retail marketplace partners (e.g., Amazon, Walmart, Commission Junction, Impact Radius) to expand reach, optimize listings, and improve performance tracking.
• Drive revenue and margin outcomes through experimentation, using data-driven A/B testing, pricing, and promotional levers.
• Work closely with analytics and data science teams to identify key growth levers, forecast opportunity size, and prioritize initiatives that deliver the greatest business impact.
• Champion the voice of the customer, leveraging insights from behavioral data, surveys, and feedback loops to inform product and content improvements.
• Partner with operations, marketing, and engineering stakeholders to ensure site performance, scalability, and compliance with partner guidelines and privacy standards.
• Foster a culture of experimentation, measurement, and continuous optimization across the broader commerce ecosystem.

Director, Product – E-comm

• Manage a book of business with a focus on renewals, growth, and long-term success with focus on onboarding, adoption, and ongoing engagement that deliver tangible ROI and maximize customer satisfaction (CSAT) and Net Promoter Scores (NPS)
• Learn each client’s goals, programs, and performance metrics while building knowledge of Centerfield’s solutions, tools, and industry terminology so you can engage clients with confidence
• Support client growth by spotting opportunities to add value, sharing product offerings with guidance from senior team members, and contributing to upsell and cross-sell initiatives that drive revenue
• Foster strong relationships, helping clients see value quickly, and contributing to Client advocacy opportunities like case studies, testimonials, or peer networking
• Define, monitor, and report on KPIs for each client program. Attend regular client meetings (weekly or bi-weekly) to review objectives, progress, and results, while hosting internal meetings as needed to align teams
• Maintain organized tracking of projects and deliverables, ensuring clarity of goals, timely execution, and compliance with internal controls and procedures
• Flag escalations to senior team members as you learn to address complex client needs with resourcefulness, collaboration, and creative problem-solving
• Provide feedback and insights to leadership to inform product innovation, enhance offerings, and support the company’s growth
• Utilize Salesforce, Looker, and internal platforms to manage client engagement, maintain accurate records, and ensure smooth communication across teams
• Prepare compelling presentations and reports for client partnership meetings, highlighting progress, ROI, and opportunities for further growth

Client Success Manager

Human Resources

• Conduct frequent HR systems audit to ensure data integrity of the HR information for analysis, reporting and decision making
• Ensure correct and timely entries are made in the HR system for operations team alignments, department headcount, recruiting new hires, employee salaries, incentives, benefits changes and payroll staff movement
• Run comparison reports against various information systems for reconciliation and consistency of people information
• Develop and implement automated processes and systems for efficient management of the Disciplinary Process (linking corrective action forms, referrals, sanctions, reporting)
• Increase automation of the Leave Management system and create self-service tiers
• Increase automation of the Health Management process and develop self-service aspects for updating records
• Develop a process/system to manage job letters and employee personnel requests
• Assist with information for client audits, ensuring employee contracts and history are uploaded and retrievable in the HR system
• Review and validate employee personal information and demographics to facilitate WFM reporting and transportation arrangements
• Document processes, identify HR concerns, and compile data analysis reports
• Develop HRIS KPIs and performance metrics to produce correct, timely and useful information and track application issues
• Perform application upgrades and provide training and technical support
• Optimize HRIS processes, integrate new software, and perform diagnostic tests
• Perform statistical analysis on HRIS data and run queries
• Consult with HR managers and other departments to determine HRIS needs
• Ensure efficient recording and secure storage of HR metrics, including attendance and employee performance data
• Keep track of technological advancements and trends in HRIS

HRIS Analyst

• Drive recruitment efforts focusing on junior to mid-level positions
• Work closely with Hiring Managers, HR, and leadership to source, engage, and hire candidates
• Proactively source and manage candidate pools for current and future needs
• Collaborate with Hiring Managers to ensure a seamless hiring process
• Represent Centerfield at career events and foster relationships with educational and community partners
• Maintain the ATS and HRIS daily, ensuring accurate data tracking and compliance