Centerfield

Account Manager

• Own and grow a book of ~100–125 accounts at ~$5K/month in spend
• Drive revenue through upsell, cross-sell, and new campaign creation
• Build and manage portfolios of campaigns across targeting, filters, and pricing
• Lead performance conversations using conversion rate, cost per call, and COA
• Align bids and structure to achieve profitable customer acquisition
• Identify underperformance and take action on pricing, targeting, and expectations
• Partner with media and operations to improve call quality and volume
• Maintain retention through consistent performance and value delivery

Account Manager, Retail

Performance Marketing

• Paid Search Specialists help support Centerfield’s Media Buyers on pre and post campaign related tasks.
• You will be responsible for coordinating traffic, helping monitor the delivery of advertising campaigns, and supporting the department with campaign maintenance.
• Help identify and resolve issues that negatively impact campaigns.
• Bid management, account architecture, and day-to-day monitoring of campaign performance.
• Conduct keyword research for optimization, including adding new keywords and eliminating underperforming keywords.
• Run weekly and daily performance reports and work with media buyers to produce campaign recap and verification reports for clients as needed.
• Excellent organizational skills and the ability to juggle multiple responsibilities at once.
• Assist with any additional duties required to enable ad revenue growth, ensure efficient ad delivery, and organize campaign assets to help expedite efficient trafficking.
• Extract campaign data and generate reports that summarize campaign performance.
• Create and interpret performance reports to provide actionable insights.
• Help execute PPC campaigns including account setup, uploading keywords, ad creatives and ad extensions, strategy and tactical development, and organization.

Paid Search Specialist

Affiliate Manager

• Analyze large datasets to optimize partner performance and maximize lead volume, quality, and revenue
• Manage day-to-day partner relationships, including communication, support, and performance tracking
• Identify trends and provide actionable insights to internal teams and clients
• Support appointment setting and lead flow coordination across partners and clients
• Ensure proper tracking, reporting, and data integrity across all affiliate activity
• Develop and execute partner-specific strategies to hit volume and revenue targets
• Assist in onboarding and launching new partners, managing the process end-to-end
• Prospect and recruit new affiliate partners to expand the network
• Troubleshoot partner issues and provide timely resolutions to maintain strong relationships

Associate Affiliate Manager

Learning and Development

• Conduct needs assessments, job/task analyses, and audience analysis to define performance gaps and define learning objectives within the context of insurance operations and customer interactions.
• Design interactive, visually appealing learning experiences using effective instructional materials focused on Medicare plans, insurance products, sales processes, claims handling, system workflows, and compliance mandates (e.g., HIPAA, CMS regulations), including:
• Instructor-Led Training (ILT) and Virtual ILT
• eLearning modules and multimedia content
• On-the-Job training programs
• Assessments, job aids, tip sheets, and performance support tools
• Apply adult learning theory to instructional strategies that promote knowledge retention and skill development for complex or frequently changing insurance topics.
• Plan activities that enhance learning transfer and address different learner styles.
• Develop storyboards, scripts, and prototypes for SCORM-compliant eLearning.
• Identify content suitable for digital delivery and determine the appropriate use of multimedia to explain intricate insurance processes or regulations.
• Redesign or update existing training materials based on learner feedback, performance metrics, and evolving business needs, product launches, or regulatory changes common in the insurance/healthcare sector.
• Proactively partner and communicate with stakeholders, SMEs (from areas like Compliance, Sales, Member Services), and cross-functional teams to align learning solutions with business goals and learner needs within the insurance/Medicare landscape.
• Influence and negotiate with business partners to determine effective training strategies that drive measurable results.
• Schedule and facilitate train-the-trainer sessions with stakeholders and facilitators to align content structure, learning objectives, and delivery strategies.
• Create and manage project plans, timelines, and deliverables to ensure training initiatives are completed on time and within scope.
• Coordinate with external partners and vendors to manage outsourced content development and ensure alignment with standards.
• Maintain ownership of existing training materials, ensuring content remains current, accurate, and aligned with organizational processes and industry standards.
• Plan and conduct user acceptance testing and gather learner feedback for continuous improvement.
• Design and implement training evaluations to measure knowledge acquisition and business impact, particularly regarding compliance adherence and operational efficiency.
• Analyze feedback and assessment data to refine content and delivery methods.

Account Manager, Retail

Paid Search Specialist

Associate Affiliate Manager

Instructional Designer