Center for Vein Restoration

Patient Coordinator

• Maintain an 80% conversion rate of all inquiry calls to PVN’s
• Develop and accomplish a lead generation plan, meeting or exceeding monthly or annual targets
• Identify targeted leads in order to start sales process and report accordingly
• Target new patient business using demonstrated sales experience
• Generate new patient business as well as making calls to Prospects who did not convert to a new patient according to the approved call protocol
• Making calls to Patients who did not convert to Ablations according to the approved call protocol
• Making calls to Patients using the Recall Plan report
• Ensure that proper input of demographics and insurance information is entered into NextGen when scheduling new patients
• Add value to each call by securing additional patient appointments as prescribed by the Doctor in the treatment plan
• Call internet inquiries daily to schedule new patients per approved protocol
• Ensure Tasks are worked and completed daily

Patient Services Coordinator – Outbound