Center for Responsive Schools

Territory Manager – Massachusetts and Connecticut

Center for Responsive Schools

full-time

Posted on:

Location Type: Hybrid

Location: Connecticut • Massachusetts • United States

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Salary

💰 $85,939 - $88,975 per year

About the role

  • Prospecting and Lead Generation
  • Lead Qualification: Engage with leads to qualify them based on business needs and readiness for further discussions, ensuring alignment with the department goals.
  • Collaborative Outreach: Work closely with the marketing team to execute outreach strategies and coordinate follow-up activities.
  • Lead Tracking: Utilize Salesforce and HubSpot to effectively manage and track leads throughout the lead and sales funnels.
  • CRM Management: Ensure accurate data entry in Salesforce and HubSpot, maintaining up-to-date records on lead interactions and progress.
  • Report Generation: Prepare reports on lead generation activity, pipeline progress, and lead performance for internal review.
  • Documentation Management: Organize and maintain documents related to lead efforts, ensuring that information is easily accessible and up to date.
  • Initial Engagement: Make initial contact with potential customers via phone, email, or other inbound and outbound communication channels to assess their needs and interest in Responsive Classroom and/or Fly Five Programs.
  • Lead Nurturing: Build relationships with leads through regular follow-up and consistent communication to drive them through the sales funnel.
  • Appointment Setting: Schedule meetings and presentations between qualified leads and senior business development team members to move prospects forward in the sales cycle.
  • Lead Funnel Optimization: Support efforts to improve lead management processes and ensure smooth transitions through different stages of the lead funnel.
  • Product Knowledge: Develop and maintain knowledge of Responsive Classroom and Fly Five products and services, market trends, and the educational landscape.
  • Customer Insights: Gather and report insights from prospects to improve marketing strategies, product and service offerings, and sales strategies.
  • Quotes: Create and prepare quotes for leads based on their specific needs and requirements.
  • Accuracy of Data: Enter data from quotes into Salesforce and ensure accuracy and completeness of all quotes.
  • Timely Follow-Up: Ensure all leads receive timely and consistent follow-up to maximize conversion potential.
  • Consistent Communication: Coordinate with team members to maintain consistent follow-up communication with leads.
  • Consultative Selling: Employ consultative sales techniques to understand customer needs and recommend appropriate solutions.
  • Market Share: Support opportunities to increase market share by developing and delivering trainings, webinars, and presentations on CRS programs, products, and services.
  • Stay up-to-date with product knowledge and attend sales training to enhance skills and improve performance.
  • Work towards meeting or exceeding individual and team goals for lead conversion and revenue generation.

Requirements

  • Four-year degree in Business Administration, Marketing or Communication or Education or a similar field.
  • Prior experience as an educator and/or two years of sales experience is preferred
  • Knowledge of the K-12 education landscape, including district decision-making processes and funding sources.
  • Strong customer service orientation
  • Strong consultative sales skills, including prospecting, discovery, presenting, and closing.
  • Excellent communication skills, including effective writing, speaking, and listening
  • Knowledge of common software applications and web services (Microsoft Office, G-Suite, Zoom)
  • Demonstrated knowledge of or able to become skilled at using CRM software applications, such as Salesforce and HubSpot, to manage pipeline and sales activities.
  • Demonstrated success in lead generation, prospecting, and nurturing potential customer relationships
  • High accountability for achieving performance goals; flexible and creative under pressure
  • Strong organizational and time management skills
  • Able to prioritize tasks and keep up with multiple projects simultaneously
  • Autonomous, self-starter, with a high degree of professionalism
  • Able to receive and apply feedback
  • Disposition is consistently professional, cooperative, and collegial as evidenced by respectful and responsible communication, workplace maturity, composure, perspective, transparency, reliability, integrity, and trustworthiness.
  • Caring for and committed to the vision, mission, and direction of CRS
  • Respects and values diversity; represents CRS positively and professionally in interactions with customers, vendors, and the community at large in both real and virtual interactions.
  • Able to work in a highly collaborative environment.
Benefits
  • Health insurance
  • Retirement plans
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
lead generationlead qualificationconsultative sellingdata entryreport generationlead nurturingappointment settingpipeline managementcustomer insightsquotes preparation
Soft Skills
customer service orientationconsultative sales skillscommunication skillsorganizational skillstime managementautonomousprofessionalismflexibilitycreativity under pressurecollaborative