Center for Health Care Strategies

AVP, Epic Strategy – Integration

Center for Health Care Strategies

full-time

Posted on:

Location Type: Hybrid

Location: Jacksonville • Florida • United States

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Job Level

Lead

About the role

  • Develop and maintain a multi-year Epic strategy and roadmap aligned to Nemours enterprise priorities and system goals, including purposeful growth of the clinical operation.
  • Strengthen the Epic governance model to improve cross-functional partnership, communication, transparency, and decision-making authority between operations and IS.
  • Implement a standard intake and scoring approach (with thresholds and measures of success) to ensure work is prioritized and routed appropriately.
  • Drive the disciplined evaluation and adoption of Epic capabilities where appropriate to reduce duplicative technology and improve stewardship.
  • Partner to advance Epic-enabled consumer experience priorities (e.g., MyChart modernization and guided scheduling foundations).
  • Establish implementation playbooks/standards that improve adoption, support, and sustainment across regions and care settings.
  • Sponsor and guide workflow optimization that improves usability and reduces burden, leveraging Epic best practices and emerging capabilities.
  • Define and track key performance indicators (adoption, cycle time, value, experience) and communicate progress/barriers through executive-ready updates.
  • Lead alignment across clinical operations, revenue cycle, informatics, and IS; facilitate executive-level decisions and resolve conflicts.
  • Role model Nemours Standards of Behavior and actively support Nemours vision and strategic plan.

Requirements

  • Bachelor’s degree required (Master’s preferred) in healthcare, informatics, business, or related field (or equivalent experience).
  • A minimum of 5 years of progressive experience in Epic/EHR strategy, optimization, and governance.
  • Demonstrated ability to analyze and interpret data, communicate insights to varied audiences, and lead change in a matrixed environment.
  • Strong understanding of healthcare organizational operating models and the complex processes that drive clinical operations, patient care delivery, and enterprise-wide administrative functions.
  • Systems thinking; structured problem solving; executive presence and communication.
  • Collaborative leadership across operations/IS; ability to clarify decision rights and drive alignment.
  • Data-driven orientation with comfort defining measures of success and reporting progress/barriers.
  • Ability to clearly communicate complex problems and solutions to stakeholders at all levels of the organization, including both technical and non-technical and technical audiences.
Benefits
  • Inclusion and belonging guide our growth and strategy.
  • Individuals who are passionate about providing culturally relevant care.
  • Opportunities for professional development.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
EpicEHR strategyworkflow optimizationdata analysiskey performance indicatorsstandard intake and scoringadoption measuressystems thinkingstructured problem solving
Soft Skills
collaborative leadershipcommunicationexecutive presencechange managementcross-functional partnershipdecision-makingtransparencyinsight communicationconflict resolution