Center for Health Care Strategies

Senior Endpoint Systems Administrator

Center for Health Care Strategies

full-time

Posted on:

Location Type: Remote

Location: Florida • United States

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Job Level

Senior

Tech Stack

AndroidDNSiOSJamfMacOS

About the role

  • imaging and secure configuration of endpoints devices and related systems to ensure stability, reliability and consistent performance.
  • supports and manages solutions and applications for modern management of endpoints (windows and mac workstations, mobile devices, digital clocks, asset tracking sensors, digital identity devices).
  • implement and maintain efficient automated client support systems (e.g., device management, os & application security updates, automated application installations, remote support systems).
  • install, configure, test and maintain endpoint system management tools as well as other applications that interact with endpoints such as microsoft defender and digital identity (imprivata).
  • engaged in solving highly complex technical issues, both independently as well as with collaboration with colleagues and vendors.
  • recommend standard configurations to optimize performance, develop and maintain knowledge base and endpoint system configuration documentation.
  • record requests, issues, and solutions using service ticketing software and perform change management duties.
  • provide technology advice and recommendations as needed and as required by the organization.
  • design, develop and build enterprise-wide windows operating system image using sccm technology.
  • design, deploy and administer solutions for modern management of endpoints and applications, including autopilot and autopatch making sure there is no impact to the end user.
  • support platform software upgrades, workstation patching/compliance, and application delivery.
  • engage in the continuous improvement of endpoint administration including automation, monitoring, patching, etc. by applying industry standards and best practices.
  • participate in a variety of projects requiring technical expertise and project management skills.
  • utilize and contribute to the development of standard operating procedures and tools for optimal endpoint operations
  • communicate with leadership and other staff regarding initiatives and provide timely updates.
  • document, implement, and adapt procedures, standards, and guidelines consistent with changing needs and strategic objectives.
  • apply information security concepts, principles, and practices.
  • deploy configuration changes as needed to maintain a secure computing environment.
  • assist with hardware model evaluation and selection to support minimum system requires to stay within supported operating system versions.
  • collaborate with other is teams and vendors to troubleshoot complex technical issues.
  • make recommendations to the overall architecture of the applications and tools supported to enhance and improve their use.

Requirements

  • bachelor’s degree is required with a minimum of five (5) years of experience in a related field. candidate holding an associate’s degree must have a minimum of ten (10) years of relevant experience.
  • demonstrated proficiency or experience with endpoint operating systems (windows, mac, ios, android), the microsoft 365 product suite, and endpoint management platforms (mobileiron, jamf, sccm, microsoft intune/endpoint configuration manager, defender).
  • ability to demonstrate systematic troubleshooting and problem-solving skills
  • ability to approach change management based on understanding of the impacts to end users and other IT systems.
  • advanced proficiency with scripting languages (such as powershell).
  • strong understanding of policies to configure windows (active directory gpos), macos and mobile operating systems.
  • strong understanding of security practices such as device encryption, anti-virus and threat detection, and digital certificates.
  • working knowledge of networking fundamentals such as dns, dhcp, firewall, and vpn.
  • familiarity with microsoft entra id is greatly desired.
Benefits
  • nemours’s health is an internationally recognized children’s health system. with more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children’s hospitals — nemours children’s hospital, delaware and nemours children’s hospital, florida. our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. we generate annual revenues of more than $1.7 billion derived from patient services, contributions from the alfred i. dupont trust, as well as other income.
  • as one of the nation's premier pediatric health systems, we’re on a journey to discover better ways of approaching children’s health. putting as much focus on prevention as cures and working hand in hand with the community to make every child’s world a place to thrive. it’s a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.
  • inclusion and belonging guide our growth and strategy. we are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. all of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
  • to learn more about nemours children’s and how we go well beyond medicine, visit us at www.nemours.org.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
endpoint operating systemsscripting languagessystematic troubleshootingchange managementdevice encryptionanti-virusthreat detectionnetworking fundamentalsmicrosoft 365 product suiteendpoint management platforms
Soft Skills
problem-solvingcollaborationcommunicationproject managementtechnology advicedocumentationcontinuous improvementrecommendationsadaptabilityleadership communication