leads strategic business transformation programs with enterprise impact
acts as a trusted advisor and strategic partner to Centene leadership
assists with the business transformation team's strategy, execution/delivery methodology, and realizing business benefits across the enterprise portfolio
manages a team responsible for adhering to the department's Business Transformation Methodology
provides forward-thinking leadership to a team of Business Transformation Professionals in guiding the business to achieve operational efficiency
leverages superior knowledge of healthcare, WellCare, business improvement/transformation, organization change management, customer experience, and strategy, to develop training and enforcement of the eBT methodology tools and techniques
provides guidance, leadership and support to Senior Management in identifying opportunities, providing solutioning, and collaborating to develop strategy
leads execution of an Enterprise Prioritization Assessment where applicable
demonstrates thought leadership through out of the box thinking and leveraging deep WellCare knowledge of business processes and systems
manages a diverse business transformation portfolio affecting organization design, process execution, technology landscape, and business strategy
leads service offering definition and ensure consistent and superior quality product delivery
oversees proposed business valuation maximizes impact with an emphasis on hard dollar Return on Investment (ROI) savings or cost avoidance scenarios
sets overall goals, performance standards, and priorities for one or more functions and manages resources to goals and budget
sets direction, allocates, and reallocates utilization of resources as required across multiple departments

Requirements

Bachelor’s degree in related field
9+ years of experience in at least three of the following: process improvement/transformation, business/financial analysis, external consulting/auditing/risk analysis, customer journey/experience, organizational change management, IT solution/architecture, project management
Consulting experience preferred
Experience within Care Management strongly preferred
Experience with Smartsheet strongly preferred
Organizational Change Management (PROSCI, Six Sigma CAP, Kotter, Bridge’s Rogers Kubler), CEX, CMMI, Six Sigma, PMP preferred

Benefits

competitive pay
health insurance
401K and stock purchase plans
tuition reimbursement
paid time off plus holidays
flexible approach to work with remote, hybrid, field or office work schedules

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

process improvementbusiness analysisfinancial analysisexternal consultingrisk analysiscustomer experienceorganizational change managementIT solution architectureproject managementbusiness transformation methodology

Soft Skills

leadershipstrategic thinkingcollaborationproblem-solvingcommunicationteam managementthought leadershipresource allocationgoal settingperformance management

Certifications

Bachelor’s degreePROSCISix Sigma CAPPMP