Centah Inc.

Customer Support

• Answer incoming calls and respond to customer’s requests
• Ability to work in a fast paced environment.
• Book appointments for members with a high degree of data accuracy
• Maintain excellent written and verbal communication skills on a consistent basis
• Identify and escalate issues to supervisors
• Responsible for adapting to fast changing guidelines with customers
• Informs clients by explaining procedures; answering questions; providing information
• Maintains and improves quality results by adhering to standards and guidelines

Bilingual Customer Service Representative, French/English

• - Answer incoming calls and respond to customer’s requests
• - Ability to work in a fast paced environment.
• - Book appointments for members with a high degree of data accuracy
• - Maintain excellent written and verbal communication skills on a consistent basis
• - Identify and escalate issues to supervisors
• - Responsible for adapting to fast changing guidelines with customers
• - Informs clients by explaining procedures; answering questions; providing information
• - Maintains and improves quality results by adhering to standards and guidelines

Bilingual Customer Service Representative, French/English

Bilingual Customer Service Representative, Spanish/English

Customer Service Representative