Cengage Group

Senior Digital Sales Consultant

Cengage Group

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $25 - $30 per hour

Job Level

Senior

About the role

  • Owning print renewals and identifying top print opportunities each quarter for digital conversion.
  • Proactively engaging with customers via health check-in calls to understand their needs and uncover digital courseware opportunities.
  • Conducting sales demos using our digital content platforms like CIMA and ExamReady.
  • Growing accounts through quarterly check-ins, assessments, sales pitches, demos, and strong closings.
  • Handing off converted digital accounts to the Customer Success Manager.

Requirements

  • 3–5 years of experience in customer success, account management, or educational technology implementation.
  • Proven track record to lead onboarding and training programs for institutional clients.
  • Strong consultative and relationship-building skills to influence faculty and leadership toward digital adoption.
  • Proficiency in analyzing usage data, identifying risk signals, and accomplishing intervention strategies.
  • Familiarity with CRM systems (e.g., Salesforce) and digital learning platforms.
  • Experience handling multiple accounts simultaneously and driving expansion opportunities within existing portfolios.
Benefits
  • Comprehensive and rewarding Total Rewards package designed to support and empower our employees
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital conversionsales demosdata analysisintervention strategiesonboardingtraining programs
Soft Skills
consultative skillsrelationship-buildinginfluencingcommunication