Senior Manager, Change Management
Cengage Group
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • United States
Visit company websiteExplore more
Salary
💰 $117,100 - $152,200 per year
Job Level
About the role
- Develop and drive global change management frameworks using Prosci for GTM teams
- Draft, review and proofread written materials for accuracy, consistency for assigned communications projects.
- Develops change management strategies for programs and projects and leads the change management efforts for various initiatives.
- Working with PMO to build and lead projects through change management accountable for project and internal/external team members in a matrixed organization.
- Fostering a culture of collaboration and continuous improvement.
- Lead all aspects of organizational transition using the Prosci process.
- Works effectively with PMO to support efforts in managing projects by identifying risks and challenges, working with leadership, managers, and employees to mitigate risks, identify change barriers and devise strategies to overcome the barriers.
- Responsible for planning, developing, and implementing change management deliverables including overall change plan, communication plan, and integration with training plans.
- Creates deliverables in support of change management strategies and oversees the execution of deliverables in line with project plans.
- Ensures appropriate change management practices are effectively applied throughout the lifecycle to improve execution and delivery of results.
- Ensures alignment of change plan with overall project plan Develops internal relationships with sponsors, business leads, program managers change champions and others impacted by the change to facilitate change effectively.
- Provides oversight on various initiatives led by members of the team.
- Monitors collaborator behaviors and resistance to change during post implementation and identifies strategies to reinforce adoption.
- Develops and implements change plans to build dedication by thoroughly conducting collaborator and impact analyses and identifying strategies and resources needed to carry out change.
- Drive GTM communication plans.
Requirements
- Bachelor’s degree or equivalent experience
- 10+ years in communications or change management role
- Strong written, oral and interpersonal skills communication skills for cross-functional collaboration
- Ability to work effectively at all organization levels
Benefits
- Comprehensive and rewarding Total Rewards package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
change managementProsciproject managementcommunication plan developmentrisk identificationimpact analysiscollaborator behavior monitoringchange plan implementationstrategy development
Soft Skills
written communicationoral communicationinterpersonal skillscollaborationleadershiporganizational skillscontinuous improvementcross-functional collaboration