CellCarta

Inside Sales

• Achieve quarterly and annual lead generation goals as outlined in the sales incentive comp plan; Handle inbound client emails and calls, qualify leads, and grow client relationships at the appropriate levels; Collaborate effectively with the Business Development team, bringing potential opportunities to their attention; Effectively transfer accounts and client information to the Regional Business team; Expand client requests upselling for the business unit when possible; Provide sales activity reports to management on a regular cadence; Develop client call cycle to achieve objectives and sales plan; Provide general intelligence on key competitors; Sell the business unit’s capabilities leveraging the differentiation framework; Collaborate with companywide resources to achieve superior customer satisfaction; Organize and hosts client visits if required; Uses Salesforce CRM to manage internal communication and document territory and client information as required; Ensures Salesforce CRM is maintained to a high standard of data integrity, managing Leads and Campaigns; Maintain frequent email and phone contact with clients to grow and expand business relationships; Leverage Marketing, SMEs, and Customer Service and Support Staff to support client discussions and heighten clients’ awareness of business unit services; Create leads from literature and industry events including peer-reviewed journals, poster/symposium presenters, and attendee lists, as well as from other sources as necessary; Perform other duties or projects as assigned by management

Inside Sales Specialist - North America (Remote)