
Senior Account Manager
Cell Signaling Technology (CST)
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $126,000 - $169,000 per year
Job Level
Tech Stack
About the role
- Drive revenue growth by promoting, negotiating, and strategically positioning CST’s full range of antibody products, services, and scientific solutions across assigned accounts
- Maintain and expand business within national and global key accounts, focusing on solution-based, consultative selling and long-term account development
- Develop and execute comprehensive account plans aligned with CST’s business objectives, including identifying high-potential accounts, mapping organizational stakeholders, and implementing tailored engagement strategies to maximize account penetration
- Accurately forecast sales performance, monitor pipeline health, and track/report key activities and outcomes in CRM systems (e.g., Salesforce), ensuring data-driven decision-making
- Optimize account coverage and resource allocation by prioritizing high-value accounts, planning regular on-site visits, and leveraging digital engagement strategies to strengthen relationships
- Identify opportunities for cross-selling and upselling, introducing complementary products and services to deepen account penetration and strengthen long-term partnerships
- Collaborate with internal teams to develop tailored proposals, pricing strategies, and contract negotiations that align with customer needs and company objectives
- Cultivate and sustain strategic relationships with key researchers, KOLs, opinion leaders, and decision-makers across R&D, purchasing, legal, and finance functions
- Establish collaborative partnerships with shared resource facilities, core labs, and scientific teams to identify opportunities for research collaborations, product adoption, and joint scientific initiatives
- Serve as a trusted advisor to customers, providing insights, scientific guidance, and proactive solutions to address current and emerging challenges
- Deliver exceptional customer experience by anticipating needs, responding promptly to inquiries, and ensuring consistent, high-quality engagement across all touchpoints
- Partner with internal technical experts to provide scientific demonstrations, training, and troubleshooting, ensuring customers derive maximum value from CST products and services
- Collaborate with Sales, Product Management, Marketing, R&D, Legal, Finance, and international teams to execute strategic account initiatives and deliver high-impact customer engagement
- Serve as a voice of the customer, providing timely and actionable feedback to support product development, service improvement, and commercialization strategies
- Act as a bridge between global and regional teams to ensure alignment on account strategy, key messaging, and deliverables
Requirements
- Bachelor’s degree in Life Sciences or a related field
- 5+ years of experience in life science sales, preferably in pharma, biotech, or academic markets with antibody-based solutions with a proven track record of managing complex key accounts
- Practical experience with common antibody applications (e.g., IHC, Flow Cytometry, ELISAs, High Content Imaging)
- Strong functional understanding of R&D, drug discovery and diagnostic workflows
- Proven ability to manage complex sales environments and build long-term customer relationships
- Excellent communication, presentation, and time management skills
- Computer proficiency including Microsoft Office and CRM systems like Salesforce.com
- Ability to travel regularly within the assigned territory, with occasional domestic/international travel
Benefits
- Medical (BCBS) and Dental (Delta Dental) plans paid at 90%
- Vision Insurance
- Life Insurance, Short and Long Term Disability
- Flexible Spending accounts
- 401(k) Plan with 6% match
- Tuition Reimbursement
- Generous PTO package
- Parental Leave
- Pet Insurance
- Employee Assistance Program
- Onsite Subsidized Cafeteria
- Free Parking
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
antibody applicationsIHCFlow CytometryELISAsHigh Content Imagingsales forecastingaccount managementconsultative sellingpipeline monitoringdata-driven decision-making
Soft Skills
communicationpresentationtime managementrelationship buildingstrategic thinkingnegotiationcustomer servicecollaborationproblem-solvingadaptability