Cell Signaling Technology (CST)

Senior Account Manager

Cell Signaling Technology (CST)

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $126,000 - $169,000 per year

Job Level

Tech Stack

About the role

  • Drive revenue growth by promoting, negotiating, and strategically positioning CST’s full range of antibody products, services, and scientific solutions across assigned accounts
  • Maintain and expand business within national and global key accounts, focusing on solution-based, consultative selling and long-term account development
  • Develop and execute comprehensive account plans aligned with CST’s business objectives, including identifying high-potential accounts, mapping organizational stakeholders, and implementing tailored engagement strategies to maximize account penetration
  • Accurately forecast sales performance, monitor pipeline health, and track/report key activities and outcomes in CRM systems (e.g., Salesforce), ensuring data-driven decision-making
  • Optimize account coverage and resource allocation by prioritizing high-value accounts, planning regular on-site visits, and leveraging digital engagement strategies to strengthen relationships
  • Identify opportunities for cross-selling and upselling, introducing complementary products and services to deepen account penetration and strengthen long-term partnerships
  • Collaborate with internal teams to develop tailored proposals, pricing strategies, and contract negotiations that align with customer needs and company objectives
  • Cultivate and sustain strategic relationships with key researchers, KOLs, opinion leaders, and decision-makers across R&D, purchasing, legal, and finance functions
  • Establish collaborative partnerships with shared resource facilities, core labs, and scientific teams to identify opportunities for research collaborations, product adoption, and joint scientific initiatives
  • Serve as a trusted advisor to customers, providing insights, scientific guidance, and proactive solutions to address current and emerging challenges
  • Deliver exceptional customer experience by anticipating needs, responding promptly to inquiries, and ensuring consistent, high-quality engagement across all touchpoints
  • Partner with internal technical experts to provide scientific demonstrations, training, and troubleshooting, ensuring customers derive maximum value from CST products and services
  • Collaborate with Sales, Product Management, Marketing, R&D, Legal, Finance, and international teams to execute strategic account initiatives and deliver high-impact customer engagement
  • Serve as a voice of the customer, providing timely and actionable feedback to support product development, service improvement, and commercialization strategies
  • Act as a bridge between global and regional teams to ensure alignment on account strategy, key messaging, and deliverables

Requirements

  • Bachelor’s degree in Life Sciences or a related field
  • 5+ years of experience in life science sales, preferably in pharma, biotech, or academic markets with antibody-based solutions with a proven track record of managing complex key accounts
  • Practical experience with common antibody applications (e.g., IHC, Flow Cytometry, ELISAs, High Content Imaging)
  • Strong functional understanding of R&D, drug discovery and diagnostic workflows
  • Proven ability to manage complex sales environments and build long-term customer relationships
  • Excellent communication, presentation, and time management skills
  • Computer proficiency including Microsoft Office and CRM systems like Salesforce.com
  • Ability to travel regularly within the assigned territory, with occasional domestic/international travel
Benefits
  • Medical (BCBS) and Dental (Delta Dental) plans paid at 90%
  • Vision Insurance
  • Life Insurance, Short and Long Term Disability
  • Flexible Spending accounts
  • 401(k) Plan with 6% match
  • Tuition Reimbursement
  • Generous PTO package
  • Parental Leave
  • Pet Insurance
  • Employee Assistance Program
  • Onsite Subsidized Cafeteria
  • Free Parking
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
antibody applicationsIHCFlow CytometryELISAsHigh Content Imagingsales forecastingaccount managementconsultative sellingpipeline monitoringdata-driven decision-making
Soft Skills
communicationpresentationtime managementrelationship buildingstrategic thinkingnegotiationcustomer servicecollaborationproblem-solvingadaptability