Celebrations Speech Group Inc.

Patient Care Coordinator

• Serve as a point of contact for patient care advocacy and patient-related communications.
• Communicate professionally with patients, families, therapists, and internal team members.
• Support patient discharge processes and follow applicable discharge procedures.
• Coordinate and track progress report deadlines for insurance companies.
• Submit progress reports and required documentation to insurance companies in a timely manner.
• Send reminders to therapists and clinical team members regarding report due dates and required documentation.
• Assist with authorization, reauthorization, and insurance-related communication as needed.
• Maintain accurate patient trackers, active client lists, and administrative documentation.
• Support verification of discharge documentation and patient chart completion.
• Respond to patient and family inquiries in a calm, professional, and service-oriented manner.
• Handle confidential patient information in accordance with HIPAA and company policy.
• Support front-office and back-office administrative tasks as needed.
• Complete other related duties as assigned by management.

Clinic Assistant / Patient Care Coordinator