Clinic Assistant / Patient Care Coordinator

Celebrations Speech Group Inc.

Clinic Assistant / Patient Care Coordinator supporting patient care coordination, insurance documentation, and patient communication at Celebrations Speech Group. Join a dedicated team in a hybrid role located in California.

Posted 7/2/2026full-timeStockton • California • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $23 per hourWebsite

About the role

Key responsibilities & impact

Serve as a point of contact for patient care advocacy and patient-related communications.
Communicate professionally with patients, families, therapists, and internal team members.
Support patient discharge processes and follow applicable discharge procedures.
Coordinate and track progress report deadlines for insurance companies.
Submit progress reports and required documentation to insurance companies in a timely manner.
Send reminders to therapists and clinical team members regarding report due dates and required documentation.
Assist with authorization, reauthorization, and insurance-related communication as needed.
Maintain accurate patient trackers, active client lists, and administrative documentation.
Support verification of discharge documentation and patient chart completion.
Respond to patient and family inquiries in a calm, professional, and service-oriented manner.
Handle confidential patient information in accordance with HIPAA and company policy.
Support front-office and back-office administrative tasks as needed.
Complete other related duties as assigned by management.

Requirements

What you’ll need

Prior experience in healthcare administration, patient coordination, insurance coordination, or a similar administrative role preferred.
Strong written and verbal communication skills.
Excellent organization, follow-through, and attention to detail.
Ability to manage multiple deadlines and shifting priorities.
Professional and compassionate communication style when working with patients and families.
Comfortable using email, spreadsheets, patient trackers, and administrative systems.
Ability to maintain confidentiality and follow HIPAA requirements.
Ability to work independently while also collaborating with a team.

Benefits

Comp & perks

Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
Medical, dental, and vision benefits
Retirement savings plan with company match
Cell phone reimbursement after 30 days of successful employment
Employee discount perks and wellness-related resources
Paid sick leave
Mileage reimbursement for pre-approved business-related travel
Paid Family & Parental Support
Free & Ongoing CEUs, Trainings, and Leadership Development Opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Healthcare AdministrationPatient CoordinationDocumentation ManagementProgress Report SubmissionDischarge Procedure Support

Soft Skills

Professional CommunicationCompassionate InteractionAttention to DetailAbility to Manage DeadlinesTeam Collaboration