Cefaly

Account Manager

• Serve as the main interface for institutional customers through phone, email, and video conferencing
• Act as the primary customer contact for assigned accounts
• Conduct customer discovery and coordinate follow-up training (cold calling)
• Conducts and executes strategic sales to drive revenue growth and market expansion
• Travel on-site to provide high-quality training to healthcare providers
• Work collaboratively with Customer Service to resolve questions, issues, and complaints
• Convert prospects into active customers
• Represent CEFALY Technology at trade shows and medical conferences
• Generate new leads and maintain accurate contact information in Salesforce
• Responsible for maintaining and growing territory account specific targets
• Manage and maintained specific territory accounts throughout the entire sales cycle (prospecting, connecting, training, closing, follow-ups)

Account Manager, Healthcare