Admissions Team Lead – Patient Access Contact Center – Pediatrics, Primary Care, Urgent Care
Cedars-Sinai
full-time
Posted on:
Location Type: Hybrid
Location: Los Angeles • California • United States
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Salary
💰 $28 - $44 per hour
Job Level
About the role
- The Admission Team Lead monitors and coordinates the daily operations of assigned unit.
- Coordinates patient flow and adjusts work assignments to minimize patient wait times.
- Ensures registrations are worked according to established policies and procedures to meet data quality goals, comply with department procedures and policies, optimize point of service cash collections and cash flow.
- Acts as a resource for team members by assisting with coaching, training orientation of new hires.
- Evaluates individual and team performance and assists the manager and supervisor by providing feedback.
- Serves as liaison with other units in the department.
- Supervises the day-to-day work of employees, assigns work, ensures task completion and deadlines are met.
Requirements
- High School Diploma/GED required. Bachelor's Degree in Hospital Administration or equivalent preferred.
- Four (4) years of healthcare experience working in Patient Access, Registration, Financial Clearance, Scheduling, or Revenue Cycle related roles, preferably with the department of Cedars-Sinai health system required.
- Certified Healthcare Access Associate (CHAA) certification preferred upon hire.
Benefits
- Health insurance
- Professional development opportunities
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
patient flow coordinationdata quality managementcash collections optimizationfinancial clearanceschedulingrevenue cycle management
Soft skills
coachingtrainingperformance evaluationteam leadershipcommunication
Certifications
Certified Healthcare Access Associate (CHAA)