Client Partner

• Point of contact for Account Managers in effectively and accurately assisting with technical or program questions
• Leverage CDW systems and processes to assist Account Managers in providing solutions to their customers
• Identify ways to increase partner profitability through program utilization and solution selling
• Achieve assigned revenue and profit goals that align to company objectives
• Assist partners to execute the mutually agreed upon strategies between the partner and CDW through sales awareness activities
• Educate Account Managers on the products and resources to help them become as self-sufficient as possible
• Work with other departments at CDW to further relationships with customers, CDW, Partners, and Account Managers
• Completion of monthly scorecard tracking sales interactions
• Obtain relevant industry and/or partner certifications and attend approved outside trainings
• Provide feedback to CDW Product Management & Purchasing concerning stocking levels and sales trends/feedback
• Adhere to ethical and fair business practices, following the CDW Way Principles
• Maintain effective communications with all stakeholders
• Participate in annual performance review and talent review processes
• Maintain expense expectations
• Travel as needed
• Other special projects upon request

Client Partner Specialist

Brand Manager

• Be the subject matter expert in a partner's product line and associated programs such as Bid Desk programs and Category Penetration
• Analyze industry information to identify opportunities and develop strategies to increase sales
• Develop go-to-market strategies that outline target customer segments, products, promotions, pricing, positioning, and complete launch plans
• Educate pre-sales and Product Specialists on new product introductions, transitions, competitive advantages, and opportunities to identify sales within their customer base
• Understand and communicate partner organizational structure with key decision makers and foster relationships with senior management
• Communicate partners’ financial conditions and market new products related to the assigned partner
• Engage daily with assigned partner to always maintain an open channel of communication to ensure that all CDW and partner stakeholders are kept up to date on all issues, initiatives, projects, meetings, or conferences
• Manage and maximize overall profitability; managing financial benefits and develop a strategy around reinvesting funding
• Engage with CDW Procurement to help forecast sales volumes.
• Represent the assigned brand in meetings and speak to brand performance, category performance, program/promotion results, and current initiatives
• Provide comprehensive reporting both internally and externally on brand performance, category performance, industry trends, and market share
• Host Quarterly Business Reviews (QBRs) to review partner performance and discuss joint initiatives
• Assist the Product Specialists in creation and review of content for respective manufacturer ads
• Obtain and facilitate necessary partner and industry certifications

Solutions Engineer

• Develop appropriate product scoping, bill of materials, assessment , and service solutions for CDW customers
• Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs)
• Guides customers in their decision making within CDW Datacenter Partners Technologies/Solutions
• Analyze technical and competitive considerations, defining actions to meet customer expectations in the sales cycle
• Maintain strategic relationships with Customers, Internal Sales & Delivery management
• Grow influence in your assigned territory by high levels of engagement with vendors/partners/customers/Sales

Client Partner Specialist

Brand Manager

Consulting Solution Architect – Hybrid Infrastructure, Datacenter