
Senior Strategic Solutions Program Manager
CDW
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • United States
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Salary
💰 $114,000 - $158,600 per year
Job Level
Tech Stack
About the role
- Leads efforts to continuously define, contribute and to improve our overall solution management knowledge base.
- Develops standards, best practices, and training for team members.
- Establishes and owns program communication plan for all stakeholders and work streams.
- Leads, coordinates & assimilates cross-team communication and information and distills the information for the appropriate stakeholders.
- Integrates new information on the fly, synthesizes the information and charts a new course as appropriate.
- Has clear and concise communication.
- Leads and facilitates both live and virtual meetings.
- Keeps meetings on track, on topic and summarizes assigns and publishes follow up items in a timely manner.
- Adapts communication style and medium to the audience needs, up to and including executive level.
- Defines strategy and content for formal presentations.
- Creates talking points and strategic messaging.
- Prepares and provides various reports and reviews to senior leadership and stakeholders as requested.
- Leads the build of new solutions, creating and managing timelines, resources, and workflow.
- Aligns all dependencies from program work streams.
- Proactively conducts resource planning and optimizing schedules, monitoring, and adjusting assignments as necessary.
- Acts as an escalation point to address resource constraints to minimize impact to the program.
- Negotiates conflicts of resources and priorities across departments.
- Proactively manages delays to schedule to overcome potential obstacles and keep the project on track.
- Will manage a core team of non-direct reports across multiple disciplines.
- Responsible for keeping the team on task and on time and ensuring that projects are completed effectively and efficiently.
- Oversees implementation of go-to-market strategy, optimizes sales enablement and marketing approach, tracks progress, provides regular updates, and ensures all milestones and timelines are met.
- Responsible for solution performance, proactively adjusts strategy to drive revenue and profitability, secures funding and resources to drive success.
- Maintains continuous alignment of program scope with strategic business objectives.
- Makes recommendations to modify the program to enhance effectiveness toward the business results or strategic intent.
- Identifies opportunities to capture new business and revenue streams.
- Designs ongoing incentives, enablement and incentive activities, and marketing efforts to boost awareness and utilization of the solutions.
- Creates recommended goals and forecasts, monitors results to plan, identifies areas of opportunity and white space, develops and implements activities to achieve and exceed goal.
- Acts as subject matter expert for the solution, collaborating with internal and external stakeholders on initiatives and activities while promoting the value of the solution.
- Routinely gathers feedback from customers and internal stakeholders, reviews industry information, monitors the competitive environment, and proactively makes solution adjustments based on analysis.
- Drives digital and segment-specific approach, aligning with sales, digital, and ITS stakeholders to create an omnichannel approach.
- Produces project summary reports for executives.
- Interfaces regularly with executives on the status and issues of the projects.
- Is seen as a “Trusted Advisor” by executives and intimately knowledgeable about their business.
Requirements
- Bachelor’s Degree and 5 years Sales/Marketing/Project Management experience, OR 9 years' experience in Sales/Marketing/Project Management, OR 4 years CDW PPM experience and 5 years' experience in Sales/Marketing/Project Management
- Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders, up to and including executive level.
- Demonstrated strong financial and analytical skills.
- Proven collaboration and teaming skills.
- Strong understanding of the dynamics of cross-functional teams, with the ability to creatively problem solve.
- Understanding/Appreciation of maintaining confidentiality.
- Well-organized with the ability to prioritize project work.
- Demonstrated ability to work independently with little direction.
- Proven track record in developing and/or marketing product lines with the ability to manage products through their lifecycle, customer engagement scenarios, and product positioning issues.
- MBA Preferred.
- Project Management Professional (PMP) Certification.
- Five or more years’ experience in leading significant and complex technology projects across a variety of solution areas.
- Deep knowledge of corporate departments, responsibilities, and processes.
- Experience managing and leading risk management activities on projects.
Benefits
- Annual bonus target of 10% subject to terms and conditions of plan
- Professional development opportunities
- Flexible working hours
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementfinancial analysisproduct lifecycle managementresource planningrisk managementsales enablementmarketing strategydata analysisprogram managementsolution management
Soft Skills
communicationcollaborationproblem solvingorganizationindependenceleadershipadaptabilitynegotiationstakeholder engagementteam management
Certifications
Bachelor's DegreeMBA PreferredProject Management Professional (PMP)