CDW

Senior Strategic Solutions Program Manager

CDW

full-time

Posted on:

Location Type: Hybrid

Location: ChicagoIllinoisUnited States

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Salary

💰 $114,000 - $158,600 per year

Job Level

Tech Stack

About the role

  • Leads efforts to continuously define, contribute and to improve our overall solution management knowledge base.
  • Develops standards, best practices, and training for team members.
  • Establishes and owns program communication plan for all stakeholders and work streams.
  • Leads, coordinates & assimilates cross-team communication and information and distills the information for the appropriate stakeholders.
  • Integrates new information on the fly, synthesizes the information and charts a new course as appropriate.
  • Has clear and concise communication.
  • Leads and facilitates both live and virtual meetings.
  • Keeps meetings on track, on topic and summarizes assigns and publishes follow up items in a timely manner.
  • Adapts communication style and medium to the audience needs, up to and including executive level.
  • Defines strategy and content for formal presentations.
  • Creates talking points and strategic messaging.
  • Prepares and provides various reports and reviews to senior leadership and stakeholders as requested.
  • Leads the build of new solutions, creating and managing timelines, resources, and workflow.
  • Aligns all dependencies from program work streams.
  • Proactively conducts resource planning and optimizing schedules, monitoring, and adjusting assignments as necessary.
  • Acts as an escalation point to address resource constraints to minimize impact to the program.
  • Negotiates conflicts of resources and priorities across departments.
  • Proactively manages delays to schedule to overcome potential obstacles and keep the project on track.
  • Will manage a core team of non-direct reports across multiple disciplines.
  • Responsible for keeping the team on task and on time and ensuring that projects are completed effectively and efficiently.
  • Oversees implementation of go-to-market strategy, optimizes sales enablement and marketing approach, tracks progress, provides regular updates, and ensures all milestones and timelines are met.
  • Responsible for solution performance, proactively adjusts strategy to drive revenue and profitability, secures funding and resources to drive success.
  • Maintains continuous alignment of program scope with strategic business objectives.
  • Makes recommendations to modify the program to enhance effectiveness toward the business results or strategic intent.
  • Identifies opportunities to capture new business and revenue streams.
  • Designs ongoing incentives, enablement and incentive activities, and marketing efforts to boost awareness and utilization of the solutions.
  • Creates recommended goals and forecasts, monitors results to plan, identifies areas of opportunity and white space, develops and implements activities to achieve and exceed goal.
  • Acts as subject matter expert for the solution, collaborating with internal and external stakeholders on initiatives and activities while promoting the value of the solution.
  • Routinely gathers feedback from customers and internal stakeholders, reviews industry information, monitors the competitive environment, and proactively makes solution adjustments based on analysis.
  • Drives digital and segment-specific approach, aligning with sales, digital, and ITS stakeholders to create an omnichannel approach.
  • Produces project summary reports for executives.
  • Interfaces regularly with executives on the status and issues of the projects.
  • Is seen as a “Trusted Advisor” by executives and intimately knowledgeable about their business.

Requirements

  • Bachelor’s Degree and 5 years Sales/Marketing/Project Management experience, OR 9 years' experience in Sales/Marketing/Project Management, OR 4 years CDW PPM experience and 5 years' experience in Sales/Marketing/Project Management
  • Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders, up to and including executive level.
  • Demonstrated strong financial and analytical skills.
  • Proven collaboration and teaming skills.
  • Strong understanding of the dynamics of cross-functional teams, with the ability to creatively problem solve.
  • Understanding/Appreciation of maintaining confidentiality.
  • Well-organized with the ability to prioritize project work.
  • Demonstrated ability to work independently with little direction.
  • Proven track record in developing and/or marketing product lines with the ability to manage products through their lifecycle, customer engagement scenarios, and product positioning issues.
  • MBA Preferred.
  • Project Management Professional (PMP) Certification.
  • Five or more years’ experience in leading significant and complex technology projects across a variety of solution areas.
  • Deep knowledge of corporate departments, responsibilities, and processes.
  • Experience managing and leading risk management activities on projects.
Benefits
  • Annual bonus target of 10% subject to terms and conditions of plan
  • Professional development opportunities
  • Flexible working hours
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementfinancial analysisproduct lifecycle managementresource planningrisk managementsales enablementmarketing strategydata analysisprogram managementsolution management
Soft Skills
communicationcollaborationproblem solvingorganizationindependenceleadershipadaptabilitynegotiationstakeholder engagementteam management
Certifications
Bachelor's DegreeMBA PreferredProject Management Professional (PMP)