CDW

Sales Operations Account Representative

CDW

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • United States

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Salary

💰 $45,000 per year

About the role

  • Support Sales Professionals with day to day tasks such as creating quotes, processing orders, and managing bids.
  • Prepare customer quotes and product configurations using CDW tools and resources.
  • Process sales orders accurately, ensuring the right pricing, contracts, and terms are applied.
  • Track orders and requests from start to finish, helping resolve issues and keep work moving forward.
  • Provide timely updates to Sales Professionals on order status, quotes, and other requests.
  • Communicate directly with customers, as needed, to share order updates or support special requests.
  • Assist with basic services requests and coordinate follow up to ensure a smooth customer experience.
  • Participate in sales team meetings to build relationships and stay aligned on priorities.
  • Learn and maintain knowledge of products, promotions, and CDW’s go to market approach.
  • Complete required training and partner accreditations to build skills in solutions and services.
  • Bring a strong sense of urgency, attention to detail, and a customer first mindset to everything you do.

Requirements

  • Self-motivation, strong ambition and interest in directly impacting the business landscape through technology solutions
  • Dedication and commitment to a long-term sales career including prescriptive, continued sales, technology and strategic tools enablement.
  • Passion for relationship building, creative problem-solving and strong verbal and written communication skills
  • Ability to demonstrate resiliency
  • Natural curiosity and a desire to learn, grow and develop your sales and technology skillset
  • Ability to develop lasting customer relationships
  • Work experience in industries such as technology, retail, restaurant, hotel, fitness and/or any sales experience
  • Experience working or interacting with people, for example: community involvement, student organizations/clubs, internships and/or sports.
Benefits
  • Bonuses
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
self-motivationstrong ambitionrelationship buildingcreative problem-solvingstrong verbal communicationstrong written communicationresiliencynatural curiositycustomer first mindsetattention to detail