CDW

Account Representative

CDW

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • United States

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Salary

💰 $18 per hour

About the role

  • Outbound calling to potential and established customers everyday
  • Establishing and growing relationships with key account decision makers
  • Closing sales and overcoming customer objections
  • Positioning CDW and partner solutions as a strategic advantage to our customers’ long term needs
  • Provide sales and service to new and existing customers through inbound and outbound calls
  • Meet or exceed assigned sales quotas and ensure other performance goals are met
  • Sell additional services or products by recognizing opportunities to upsell solutions
  • Proactively manage personal quote pipeline to ensure CDW gains every possible sales opportunity
  • Proactively call out to customers when needed for service related matters
  • Acts as the first point of contact for assistance with product info, order placement, and general inquiries regarding company programs
  • Demonstrate ability to close sales and overcome customer objections
  • Maintain CDW’s values and Philosophies of Success

Requirements

  • High School diploma or equivalent
  • 1 year of call center experience
  • 1 year of sales experience
  • Strong interest in sales
  • Must be able to work independently and in a team-oriented environment
  • Proven ability to multitask and balance multiple priorities in an ever-changing environment
  • Proven ability to provide timely solutions, as customer issues must be resolved quickly and efficiently
  • Strong organization skills
Benefits
  • Overtime pay
  • Eligible for an annual bonus of up to $20,000
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencecall center experienceupsellingcustomer servicepipeline management
Soft Skills
relationship buildingclosing salesovercoming objectionsindependent workteam-orientedmultitaskingorganizationproblem solving
Certifications
High School diploma or equivalent