Senior IT Operations Engineer, Mobile Device & Mac Book Deployment
Kimberly-Clark
iOSJamf
Process Improvement Manager
CDW
full-time
Posted on:
Location Type: Hybrid
Location: Vernon Hills • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $111,000 - $154,200 per year
Job Level
SeniorLead
Tech Stack
ERP
About the role
- Set near- and long-term process improvement targets and ensure they are accomplished
- Define desired process improvement structure for the organization/ business function
- Utilize data and process insights to identify opportunities for process improvements, including Just Do It by leading, motivating, and driving kaizen events, green belt project, and black belt projects
- Prioritize project execution to balance productivity improvements (remove waste/ non -value add work, avoid redundant work, shift from manual to automated tasks, etc.) and outcomes (improve cash flow, fulfill the process vision with lean profitability, reduce costs, etc.)
- Ensure projects include measurable outcomes that are sustainable
- Focus on streamlining processes to reduce variation through standardized processes, and partner with upstream process owners to influence opportunities to minimize variation
- Manage multiple projects simultaneously, utilize project management techniques to stay organized and keep momentum
- Educate and promote a culture of continuous improvement
- Process management coaching, including approach to metrics & storytelling, defining and documenting processes (SOPs and process maps), standardize templates, establish best practices, define escalation paths, governance, reporting and communication, root cause analysis and solutioning
- Empower project team members and ensure they are accountable for action items
- Partner with internal teams and partners, including but not limited to IT, digital partners, analytics partners, business process owners, Genpact, etc. to achieve process improvement targets
- Serve as a change agent to pursue organizational change across teams/processes
- Build a library of process documentation, including process maps
- Run advanced analytics using excel or power BI to bring out insights for action
- Identify digitization opportunities and Build business case for implementation of digital interventions/ tools.
- Manage and build transformation pipeline
Requirements
- Bachelor’s degree with 7+ years, MBA with 5+ years, or high school diploma with 12+ years of experience in Quote-to-Cash (across sub-processes or deep expertise in one area).
- Geen Belt Certification must have, preference for Black belt certification or In progress certification with BB training complete.
- Ability to work independently, manage multiple priorities, and meet deadlines
- Detail-oriented mindset with excellent organizational and problem-solving abilities
- Strong negotiation and communication skills, both written and verbal, to effectively interact with customers and internal stakeholders
- Attention to detail and a commitment to data accuracy
- Enterprise ERP Systems experience preferred
Benefits
- Annual bonus target of 10% subject to terms and conditions of plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process improvementkaizengreen belt projectblack belt projectproject managementroot cause analysisadvanced analyticsdata analysisprocess mappingdigitization
Soft skills
leadershipmotivationorganizational skillsproblem-solvingnegotiationcommunicationattention to detailindependenceaccountabilitycontinuous improvement
Certifications
Green Belt CertificationBlack Belt CertificationMBABachelor's degreehigh school diploma
