Senior CRM Executive
Skin + Me
Sales and Customer Success Operations Specialist
CDW
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Act as the go-to expert on Cisco CCW and PXP, managing deal registrations, troubleshooting issues, and ensuring smooth sales operations.
- Deliver accurate reporting and data insights to support forecasting, pipeline management, and new business opportunities.
- Stay up to date on Cisco tool changes and enhancements, cascading updates and providing training for colleagues and new starters.
- Build strong internal and external relationships with Cisco, partner managers, and sales teams to drive operational efficiencies and enhance CDW’s reputation as a trusted advisor.
- Support the growth of the Cisco Business Unit by maximising deal registrations, tracking year-on-year improvements, and driving operational excellence.
- Contribute to competitive research and analysis, helping to refine offerings and strengthen CDW’s market positioning.
- Develop trusted partnerships across business units to create a consistent customer and Co-worker experience.
Requirements
- In-depth knowledge of Cisco CCW (essential)
- Familiarity with PXP and other Cisco tools
- Proven experience managing complex deal registrations and resolving system/tool issues
- Strong data skills – able to extract, manipulate, and present insights to support forecasting, reporting, and business growth
- Ability to manage multiple priorities and maintain accuracy under tight deadlines
- Detail-oriented with strong time management, ensuring accuracy and compliance across all operational tasks.
Benefits
- Health insurance
- Paid time off
- Professional development
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Cisco CCWPXPdata analysisforecastingreportingdeal registration managementsystem troubleshootingdata manipulationoperational excellence
Soft skills
relationship buildingtime managementdetail-orientedmulti-priority managementaccuracy under pressure
