Telebehavioral Health Hub Implementation Specialist
CDC Foundation
full-time
Posted on:
Location Type: Hybrid
Location: Kentucky • United States
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Salary
💰 $90,000 - $100,000 per year
About the role
- Guide the design, partner coordination, and deployment of the statewide Telebehavioral Health Hub
- Oversee platform build, testing, and integration with EHRs, KHIE, and care coordination systems while helping manage technology procurement and site readiness.
- Coordinate phased rollout and onboarding of pilot sites, ensuring 24/7 clinical coverage and compliance with telehealth regulations.
- Develop workflows to embed the hub into 911/988 dispatch, primary care clinics, EmPATH units, EMS, and CMHC operations for real-time psychiatry support.
- Incorporate prevention and post‑crisis (postvention) supports into hub workflows.
- Align hub operations with statewide crisis services and ensure seamless data exchange and referral tracking across systems.
- Design and deliver training for telehealth clinicians and partner site staff on clinical protocols, technology use, and documentation standards.
- Provide ongoing technical assistance and peer learning to support implementation, model fidelity, and continuous improvement.
- Develop and maintain toolkits, protocols, and user guides to standardize hub operations and ensure compliance with privacy and security standards.
- Build and manage partnerships with academic medical centers, CMHCs, EMS agencies, and technology vendors to support hub operations.
- Serve as the primary liaison for telebehavioral health within RRR, engaging a wide range of partners.
- Establish key performance indicators and track them from pilot through scale-up.
Requirements
- Bachelor’s degree in public health, health administration, health informatics, technology, or a related field.
- Minimum 3 years of experience coordinating projects in healthcare technology, telebehavioral health/telepsychiatry, or healthcare program implementation.
- Knowledge of telehealth systems and best practices.
- Ability to manage technology deployment and troubleshoot issues.
- Excellent communication and stakeholder engagement skills.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work hours
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project coordinationtechnology deploymentworkflow developmentdata exchangeEHR integrationtelehealth complianceclinical protocolstechnical assistanceperformance indicatorscontinuous improvement
Soft Skills
communicationstakeholder engagementpartnership managementtraining deliveryproblem-solvingleadershipcollaborationadaptabilityorganizational skillspeer learning