Clinical Manager
CCRM Fertility
full-time
Posted on:
Location Type: Office
Location: Miami • Florida • United States
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About the role
- The Clinical Manager plays a crucial role, overseeing the daily operations, clinical departments, and staff.
- Their impact extends across various dimensions of patient care, staff management, and operational efficiency, thus affecting patient care quality, staff development, operational efficiency, and the overall success of the Care Center.
- Their leadership and management skills are essential for providing safe, effective, and patient-centered care in a rapidly changing healthcare landscape.
- The Clinical Manager is responsible for overseeing and coordinating operations for the Care Center, to ensure high-quality, effective, efficient, and compassionate patient care.
- This position is responsible for staff training and development, performance management, quality assurance, patient safety and advocacy, and workflow coordination.
- Coordinate and supervise clinical and surgical staff and operations.
- Oversee the Care Centers operational flow; identify, communicate, and implement processes and training to improve patient care.
- Organize and assign the required duties and responsibilities to the team.
- Create staff schedules to ensure all physicians have the appropriate coverage; coordinate staffing changes/requirements and provide updates as needed.
- Monitor staff performance to ensure accuracy, efficiency, and timeliness of all tasks.
- Review/approve staff timecards and PTO requests, monitor attendance and over-time, and counsel staff as needed.
- Ensure high-quality patient care, patient/staff interactions, and patient satisfaction; document discrepancies per directive(s).
- Ensure all protocol and/or procedures remain up-to-date and communicated to the team; provide training as needed.
- Provide verbal and written staff performance evaluations annually or as needed.
- Maintain adequate clinical supplies and identify needs for new products, ensure purchases remain cost effective/within budget, and submit receipts for timely payment.
- Ensure equipment is in working order, schedule maintenance annually, and contact vendors for any repairs.
- Provide all new staff with an orientation to back-office operations, procedures, and equipment.
- Assist providers as needed to maintain patient flow and provide coverage during any staffing shortage.
- Conduct monthly staff meeting to provide training and updates to the team.
- Other duties assigned.
Requirements
- Associates Degree (or higher) in nursing required.
- Current Registered Nurse (RN) licensure required.
- Current ALS and BLS certification required.
- 2+ years’ experience in a Clinical Manager or Nurse manager role required.
- 2+ years’ experience in women’s health, fertility, or OB/GYN preferred.
Benefits
- Generous Paid time-off (PTO) and paid holidays
- Medical, Dental, and Vision Insurance
- Health benefits eligible the first day of the month following your start date.
- 401(k) Plan with Company Match (first of the month following 2 months of service)
- Basic & Supplement Life Insurance
- Employee Assistance Program (EAP)
- Short-Term Disability
- Flexible spending including Dependent Care and Commuter benefits.
- Health Savings Account
- CCRM Paid Family Medical Leave (eligible after 1 year)
- Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
- Professional Development, Job Training, and Cross Training Opportunities
- Bonus Potential
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical operations managementstaff training and developmentperformance managementquality assurancepatient safetyworkflow coordinationstaff schedulingbudget managementequipment maintenancepatient care coordination
Soft Skills
leadershipcommunicationorganizational skillsteam managementproblem-solvinginterpersonal skillsadaptabilityconflict resolutiontime managementstaff evaluation
Certifications
Registered Nurse (RN) licensureALS certificationBLS certification