Liability Claims Adjuster II – Multi‑State
CCMSI
full-time
Posted on:
Location Type: Remote
Location: Illinois • Tennessee • United States
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Salary
💰 $65,000 - $75,000 per year
Job Level
About the role
- Investigate, evaluate, and adjust multi‑line liability claims (property damage & bodily injury) in accordance with CCMSI standards and state requirements
- Manage claims involving commercial vehicles, trucking exposures, and third‑party liability
- Determine coverage, assess liability, and develop defensible claim strategies
- Review medical, legal, and vendor invoices for accuracy and reasonableness; negotiate discrepancies as needed
- Establish, monitor, and adjust reserves in alignment with exposure and authority guidelines
- Negotiate settlements with claimants, attorneys, and representatives in accordance with client expectations
- Engage, coordinate, and manage defense counsel or other external vendors when appropriate
- Identify and pursue subrogation opportunities
- Maintain detailed and timely claim documentation, diary management, and financial reporting
- Support excess reporting requirements and client communication needs
- Deliver consistent, high‑quality service with professionalism and integrity
Requirements
- Valid adjuster licenses in all jurisdictions except Alaska and Hawaii
- Experience handling property damage and bodily injury claims
- Strong communication and customer service skills
- Excellent time‑management and organizational abilities
- Ability to work independently in a remote setting with strong accountability
- Proven analytical, negotiation, and decision‑making ability
- Reliable, predictable attendance during business hours
- Preferred Commercial Auto or Trucking liability experience
- Litigation management experience
- Associate degree or higher
- Experience working within a TPA is helpful
Benefits
- 4 weeks (Paid time off that accrues throughout the year in accordance with company policy)
- 10 paid holidays in your first year
- Comprehensive benefits : Medical, Dental, Vision, Life, and Disability Insurance
- Retirement plans : 401(k) and Employee Stock Ownership Plan (ESOP)
- Career growth : Internal training and advancement opportunities
- Culture : A supportive, team-based work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
multi-line liability claimsproperty damage claimsbodily injury claimscoverage determinationliability assessmentclaim strategy developmentsettlement negotiationsubrogationfinancial reportinglitigation management
Soft Skills
communication skillscustomer service skillstime-managementorganizational abilitiesindependenceaccountabilityanalytical abilitynegotiation skillsdecision-making abilityprofessionalism
Certifications
adjuster licenses