Assist customers in Danish with booking inquiries, travel arrangements, and support requests.
Provide accurate information about flights, accommodation, and travel services.
Handle modifications, cancellations, and special requests in line with company policies.
Deliver professional, empathetic, and efficient customer service across phone, chat, and email.
Collaborate with internal teams to resolve complex cases.
Requirements
Native or C1/C2 level in Danish.
Minimum B2 level in English (written and spoken).
Strong communication and problem-solving skills.
Ability to multitask in a fast-paced environment.
Customer-oriented mindset with attention to detail.
Must already be based in Estonia (remote work permitted).
Benefits
Competitive salary package.
Paid double on bank holidays.
Fully remote work within Estonia.
Opportunity to grow within an international team.
Comprehensive training and support.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong communication skillsproblem-solving skillscustomer-oriented mindsetattention to detailability to multitaskempathetic customer serviceefficient customer service