Field Service Technician – Network Solutions
CBIZ
full-time
Posted on:
Location Type: Hybrid
Location: Watertown • South Dakota • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Field Service Technicians support Edward Jones branch offices, vendor sites, and home FA locations within their assigned territory.
- Responsible for installing, upgrading, and maintaining both primary and backup branch connectivity, as well as site infrastructure, including network hardware, computers, telephones, printers, and cabling.
- Manage maintenance, IMAC (Install, Move, Add, Change) tasks, and various projects while ensuring compliance with SLAs, rollout schedules, and deadlines.
- Remain adept with evolving technologies and provide client training on newly implemented systems.
- Requires regular travel up to 3 hours in one direction to branch locations within the assigned region using a company-provided vehicle.
Requirements
- Associate's degree from accredited college or technical school OR two or more years IT and/or field service experience
- Able to use all related computer hardware and software
- Able to use job related tools
- Able to safely use step ladder
- Able to lift and/or move up to 100+ pounds of equipment
- Possess a valid driver's license in the employee's state of residence, allowing legal operation of a company vehicle
- Provide documentation verifying a minimum age of 21 to meet company car insurance requirements
- Maintain residence in assigned territory
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
network hardwarecomputer maintenancetelephony systemscablingIMAC tasksclient trainingsite infrastructure managementSLA complianceproject managementequipment handling
Soft skills
adaptabilitycommunicationtime managementproblem-solvingcustomer service
Certifications
Associate's degreevalid driver's license