Learning & Development Manager
CBIZ
full-time
Posted on:
Location Type: Hybrid
Location: Cleveland • Ohio • United States
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About the role
- Manage the design, development, delivery, measurement and reinforcement of learning and development actions focused on building tax technical knowledge and skills in client-facing professionals
- Evaluate the impact and effectiveness of existing tax technical learning and development programs and methods and make enhancements to content and delivery methods as needed
- Partner with tax service line stakeholders to develop and deploy a comprehensive tax technical learning and development curriculum across all levels
- Engage tax service line stakeholders in development tactics and actions, including needs assessment and measurements of impact and effectiveness
- Evaluate third-party content for application to tax technical learning and development programs
- Ensure that all national and local tax technical learning and development programs qualify for Continuing Professional Education (CPE) credit where appropriate
- Provide ongoing support to tax learning and development program facilitators
- Perform the above duties for additional service lines and industry concentrations as defined
Requirements
- Bachelor's degree with 2 years of increasingly responsible HR management experience preferred or high school diploma or GED with 5 years of experience as strong HR generalist background
- Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
- Demonstrated ability in negotiation and conflict resolution
- Proficient use of applicable technology
- Strong organizational skills, ability to multi -tasking and prioritize
- Must have attention to detail and ability to meet strict deadlines
- Must be able to travel based on client and business needs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
tax technical knowledgelearning and developmentneeds assessmentimpact measurementcontent enhancementcurriculum developmentprogram evaluationCPE credit qualification
Soft Skills
communicationnegotiationconflict resolutionorganizational skillsmulti-taskingattention to detaildeadline management
Certifications
Bachelor's degreeGED