Learning & Development Manager
CBIZ
full-time
Posted on:
Location Type: Hybrid
Location: Cleveland • Ohio • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Manage the design, development, delivery, measurement and reinforcement of learning and development actions focused on building tax technical knowledge and skills in client-facing professionals
- Evaluate the impact and effectiveness of existing tax technical learning and development programs and methods and make enhancements to content and delivery methods as needed
- Partner with tax service line stakeholders to develop and deploy a comprehensive tax technical learning and development curriculum across all levels
- Engage tax service line stakeholders in development tactics and actions, including needs assessment and measurements of impact and effectiveness
- Evaluate third-party content for application to tax technical learning and development programs
- Ensure that all national and local tax technical learning and development programs qualify for Continuing Professional Education (CPE) credit where appropriate
- Provide ongoing support to tax learning and development program facilitators
- Perform the above duties for additional service lines and industry concentrations as defined
Requirements
- Bachelor's degree with 2 years of increasingly responsible HR management experience preferred or high school diploma or GED with 5 years of experience as strong HR generalist background
- Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
- Demonstrated ability in negotiation and conflict resolution
- Proficient use of applicable technology
- Strong organizational skills, ability to multi -tasking and prioritize
- Must have attention to detail and ability to meet strict deadlines
- Must be able to travel based on client and business needs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
tax technical knowledgelearning and developmentneeds assessmentimpact measurementcontent enhancementcurriculum developmentprogram evaluationCPE credit qualification
Soft skills
communicationnegotiationconflict resolutionorganizational skillsmulti-taskingattention to detaildeadline management
Certifications
Bachelor's degreeGED