Italian Customer Service Representative
CB Talents Academy
full-time
Posted on:
Location Type: Remote
Location: Greece
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About the role
- Assist Italian-speaking customers with hardware and software inquiries via phone and chat.
- Guide users through troubleshooting steps for laptops, desktops, and peripherals.
- Coordinate warranty claims and technical solutions.
- Maintain clear and accurate records of all interactions in English.
Requirements
- Proficiency in Italian (C1/C2) and English (B2).
- A genuine interest in computer hardware and technology.
- A friendly, patient, and professional communication style.
- Valid EU Passport or the legal right to work in Greece.
Benefits
- Full relocation support including flight tickets reimbursement and temporary accommodation.
- Initial travel expenses to Greece are 100% reimbursed.
- Assistance with local administrative tasks such as obtaining your Greek tax and social security numbers.
- Competitive salary with 14 payments per year.
- A complete home-office tech kit delivered to your door.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
hardware troubleshootingsoftware troubleshootingtechnical solutionswarranty claims
Soft Skills
communicationpatienceprofessionalismcustomer service
Certifications
valid EU Passport