Cayuse Holdings

Support Engineer

Cayuse Holdings

contract

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $75 per hour

About the role

  • Implement, manage, and troubleshoot Zscaler's cloud security solutions (ZIA and ZPA)
  • Deploy, configure, and maintain Zscaler environments
  • Analyze network issues involving HTTP/HTTPS traffic, SSL inspection, DNS, firewalls, and authentication methods
  • Act as a front-line or escalation point for complex technical issues
  • Proactively monitor and tune Zscaler policies and document technical processes

Requirements

  • 2+ years of experience in Zscaler and network security
  • Deep understanding of networking protocols (TCP/IP), OSI layers, VPNs, and cloud-based security models (SASE/Zero Trust)
  • Proficiency with network packet analysis tools such as Wireshark
  • Familiarity with automation tools and scripting languages like Python or PowerShell
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Zscalernetwork securitynetwork protocolsTCP/IPOSI layersVPNscloud-based security modelsSASEZero Trustnetwork packet analysis
Soft Skills
troubleshootingproblem-solvingtechnical documentationmonitoringescalation management