
Support Engineer
Cayuse Holdings
contract
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $75 per hour
About the role
- Implement, manage, and troubleshoot Zscaler's cloud security solutions (ZIA and ZPA)
- Deploy, configure, and maintain Zscaler environments
- Analyze network issues involving HTTP/HTTPS traffic, SSL inspection, DNS, firewalls, and authentication methods
- Act as a front-line or escalation point for complex technical issues
- Proactively monitor and tune Zscaler policies and document technical processes
Requirements
- 2+ years of experience in Zscaler and network security
- Deep understanding of networking protocols (TCP/IP), OSI layers, VPNs, and cloud-based security models (SASE/Zero Trust)
- Proficiency with network packet analysis tools such as Wireshark
- Familiarity with automation tools and scripting languages like Python or PowerShell
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Zscalernetwork securitynetwork protocolsTCP/IPOSI layersVPNscloud-based security modelsSASEZero Trustnetwork packet analysis
Soft Skills
troubleshootingproblem-solvingtechnical documentationmonitoringescalation management