Support Services Program Manager – Specialist
Cayuse Holdings
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $100,000 - $140,836 per year
About the role
- Lead integration activities between agencies and third parties with the OTS Enterprise Architecture environment.
- Provide quality assurance reviews as requested by management.
- Provide assistance to management with budgeting and development and refinement of cost allocation for all EA lines of service.
- Assist OTS customer agencies with development of federal and state financial reporting.
- Provide subject matter expertise on applicable agency systems and technologies.
- Assist OTS in the evaluation of new technologies.
- Lead or assist OTS in the review of technical documentation.
- Other duties as assigned.
Requirements
- Minimum of five (5) years’ experience with the OTS Enterprise Architecture environment.
- Minimum of twenty (20) years’ experience with technologies used within the State of Louisiana systems.
- Minimum of fifteen (15) years’ project management experience.
- Experience with large-scale state Enterprise Architecture systems serving multiple governmental agencies.
- Experience with rate setting, cost allocation and invoicing.
- Experience with determining and establishing line of service costs.
- Experience with health and human services applications such as those used for the Medicaid, SNAP/TANF, Child Welfare, Child Support and Child Care Licensing programs.
- Experience drafting Advanced Planning Documents, Advanced Planning Document Updates, Implementation Advanced Planning Documents and Cost Allocation Plans.
- Must be able to pass a background check.
- Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
- Exceptional verbal and written communication skills.
- Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
- Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
- Must be self-motivated and able to work well independently as well as on a multi-functional team.
- Ability to handle sensitive and confidential information appropriately
- Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
Benefits
- Medical, Dental and Vision Insurance
- Wellness Program
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability options
- Basic Life and AD&D Insurance (Company Provided)
- Voluntary Life and AD&D options
- 401(k) Retirement Savings Plan with matching after one year
- Paid Time Off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementcost allocationfinancial reportingquality assurancetechnical documentationrate settinghealth and human services applicationsAdvanced Planning Documentsimplementation planninginvoicing
Soft skills
interpersonal skillsverbal communicationwritten communicationorganizational skillsanalytical skillsproblem-solving skillsattention to detailmultitaskingadaptabilityself-motivation