Cayaba Care

Recruitment

• Manage the full-cycle interview scheduling process for the Sr. Manager, Talent Acquisition, ensuring a seamless and "white-glove" experience for all candidates.
• Act as the primary point of contact for candidates, guiding them through the interview funnel and managing logistics (travel, calendar invites, and tech setups).
• Maintain our Applicant Tracking System (ATS) to ensure data integrity and real-time reporting.
• Own the end-to-end recruitment process for entry-level and high-volume roles
• Execute creative sourcing strategies across LinkedIn, Indeed, campus recruiting, and niche job boards to create diverse talent pipelines.
• Conduct initial phone screens to assess cultural alignment and basic qualifications.
• Lead the reference check process for finalist candidates, distilling feedback into actionable insights for hiring managers to ensure high-quality, high-integrity hires.
• Support the Sr. Manager, People Operations with HR administration as needed.
• Assist the Head of People in the rollout of company-wide people initiatives as needed.

Talent Acquisition Coordinator

Director

• Plan, develop, direct, coordinate and monitor all activities to successfully bring our product and services to new payers
• Navigate contract strategy, negotiations, and renegotiations to optimize partnership structure and success
• Manage contract negotiations with current and future Medicaid and commercial payers
• Own pricing model and reviewing of unit economics for each contract
• Leverage data to generate insights and identify new opportunities for payer partnership growth
• Collaborate with cross functional, internal stakeholders to deliver insights to inform product operations and strategy
• Evaluate current and potential new geographic areas for new business opportunities
• Oversee policy and regulatory environment and serve as an expert level resource related to business review of all contracts, amendments, and correspondence
• Collaborate with the Finance and Product teams to develop alternative payment models and ensure delivery of engagement and outcome based performance
• Identify opportunities for enhanced relationships, reimbursement, referrals, and a growing market presence
• Prepare forecasts and advise the Executive Leadership Team (ELT) on all matters concerning net revenues in the areas of Medicaid and commercial partnerships
• Drive sales to increase revenue growth with new (and renewed contracts) to expand Cayaba Care’s value-add to healthcare payer clients, and increase overall domain footprint
• Identify and capture add-on, new capability, and cross-sell opportunities to drive sales and revenue growth within the healthcare payer industry
• Work closely with the CEO to explore new sales opportunities and ensure a unified approach to payer partnership and contract management
• Develop and recommend payer pricing, contracting and operational strategies to optimize the long-term financial profitability of the company
• Work closely with the Finance team to evaluate, source, design, recommend, and monitor the execution and effectiveness of processes designed to ensure timely and accurate reimbursement from payers

Talent Acquisition Coordinator

Director, Payer Strategy – Contracting