CathWorks

Network Engineer

• Lead complete system installations, including hardware setup, cabling, environmental checks, workstation configuration, and integration with hospital C Arm and PACS/DICOM environments.
• Conduct and manage preinstall IT planning, reviewing site walkthroughs, validating technical requirements, and aligning timelines with hospital IT, biomed, and imaging teams.
• Coordinate Information Security and IT reviews, complete InfoSec assessments, addressing follow up questions, and provide documentation required for hospital approval.
• Support network configuration (end to end) — port activation, IP assignments, DNS, routing, VLAN segmentation, firewalls, AETs, and data transfer workflows.
• Troubleshoot complex issues including connectivity failures, DICOM metadata problems, system processing errors, workstation performance, and hardware malfunctions (onsite and remote).
• Support account activations, ensuring the system is operating optimally for patient procedures; provide rapid response for any workflow or technical interruptions.
• Document all configurations and work performed, including installation reports, system setup details, service findings, and escalation notes for QA/R&D.
• Serve as the technical liaison between hospital teams, imaging vendors, third-party field engineers, CathWorks internal teams, and Medtronic commercial partners.
• Provide on call and remote support, guiding customers and field personnel through troubleshooting and workflow issues.
• Train hospital personnel and partner field engineers, ensuring consistent, safe, and effective system usage and troubleshooting capability.
• Identify improvement opportunities, providing structured feedback to R&D, QA, Product, and Operations based on real world site experience.

Field Network Engineer

QA Engineer

• Create end-to-end test plans (manual and automated)
• Execute test plans and manage all activities to ensure the solution works as expected
• Test functional aspects of the system
• Test non-functional aspects such as performance, stability and reliability
• Contribute to the software development process from the quality assurance perspective
• Support field teams and customer complaints handling through customer cases reproduction and log analysis
• Work with multiple stakeholders to ensure the top quality of our products

Field Network Engineer

Software QA Team Leader