Caterpillar Inc.

Senior Technical Consultant – Mining

Caterpillar Inc.

full-time

Posted on:

Location Type: Office

Location: Peoria • Arizona • Illinois • United States

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Salary

💰 $128,470 - $192,710 per year

Job Level

Senior

About the role

  • Support Job Site Solutions (JSS) go‑to‑market initiatives by helping customers rethink how their sites operate.
  • Collaborate closely with Dealers, Caterpillar Product Application Specialists, and internal teams to turn insight into action.
  • Analyze customer sites and identify opportunities to improve production, uptime, and maintenance performance.
  • Design optimized fleet and site solutions, developing fleet models and machine recommendations.
  • Build and present total cost of ownership (TCO) and economic models that clearly demonstrate customer value.
  • Partner closely with JSS Commercial Managers to co‑create solutions that meet customers’ production, cost, and operational objectives.
  • Deliver application expertise at the point of sale, helping customers understand how equipment and technology work together.
  • Conduct product performance and site efficiency studies, translating data into practical recommendations.
  • Serve as a connector between customers, Dealers, and internal teams to ensure solutions are feasible and commercially compelling.

Requirements

  • Experience in application engineering, product support, technical sales, site performance, or fleet optimization.
  • Experience in mining, quarry, heavy equipment, or industrial operations.
  • Ability to design and model optimized fleets aligned to customer KPIs (production, cost/ton, availability, utilization).
  • Strong analytical skills to develop: fleet sizing and equipment match models, production simulations, scenario comparisons.
  • Knowledge of the values and practices that align customer needs and satisfaction as primary considerations.
  • Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations.
  • Strong customer engagement and influencing skills at multiple organizational levels.
  • Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships.
Benefits
  • Medical, dental, and vision benefits*
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
  • 401(k) savings plans*
  • Health Savings Account (HSA)*
  • Flexible Spending Accounts (FSAs)*
  • Health Lifestyle Programs*
  • Employee Assistance Program*
  • Voluntary Benefits and Employee Discounts*
  • Career Development*
  • Incentive bonus*
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
application engineeringproduct supporttechnical salessite performancefleet optimizationfleet sizing modelsequipment match modelsproduction simulationsscenario comparisonstotal cost of ownership (TCO)
Soft Skills
analytical skillscustomer engagementinfluencing skillsrelationship managementcollaborationcommunicationproblem-solvingcustomer satisfaction focusorganizational skillsinsight translation