Own technical readiness and deployment outcomes across active dealer deployments, including oversight of Caterpillar Deployment Consultants and SI‑led delivery teams.
Enforce Cat Converge Suite standards and playbooks, holding System Integrators accountable to Caterpillar technical standards, deployment tooling, and approved implementation patterns.
Provide deployment leadership, including: End‑to‑end deployment ownership , validating dealer‑specific solution blueprints and ensuring alignment to Cat Converge standards and Microsoft Success by Design principles.
System Integrator governance , acting as the primary technical authority and escalation point for SI‑supported deployments.
Risk‑based decision making , serving as the technical authority for deployment readiness, risk acceptance, and go‑live approval.
Cross‑functional leadership , partnering closely with Cat Converge Product Management, Engineering, Security, Data, and Infrastructure teams, and translating complex technical risks and trade‑offs into executive‑ready communication.
Coordinate and align teams working across multiple aspects of digital programs within the Caterpillar dealer ecosystem.
Represent the Voice of the Dealer into Product and Engineering teams to inform future platform capabilities and deployment improvements.
Develop deployment team capability and technical depth across Dynamics 365 CE & F&O and supporting deployment tooling (e.g., Mavim, Leapworks).
Provide strategic leadership to the deployment team, setting priorities and ensuring focus on quality and outcomes.
Deliver against enterprise deployment targets established for each calendar year.
Manage deployment team travel and expense (T&E) budget.

Requirements

MS Dynamics 365 Technical Experience
Extensive experience delivering enterprise ERP solutions, with significant hands‑on experience in Microsoft Dynamics 365.
Deep technical expertise across: Dynamics 365 Customer Experience (CE) and Finance & Operations (F&O)
Power Platform ALM
Azure Integration Services
Data migration and cutover strategy
Hands‑on experience in a deployment leadership role for Dynamics 365.
Strong understanding of ERP configuration, security models, and system integrations.
Awareness of Microsoft release cycles and the ability to assess new platform features for business value.
Understanding of system lifecycle management, including adoption and change considerations.
Proven experience personally leading multiple Dynamics 365 go‑lives across regions or customers, with accountability for outcomes.
Applies sound, experience‑based judgment under delivery pressure, informed by real‑world Dynamics 365 deployment failure modes.
Makes explicit, well‑communicated trade‑offs and takes accountability for technical outcomes through go‑live.
Plans deployments with a forward‑looking, systems mindset—aligning technical workstreams, SI activities, and readiness checkpoints to ensure predictable outcomes.
Identifies critical‑path risks and builds mitigation into deployment plans.
Oversees technical execution across complex deployment programs involving multiple teams, partners, and workstreams, ensuring disciplined governance, dependency management, and escalation.
Maintains clear technical oversight of deployment progress, risks, and readiness through structured reporting and governance checkpoints, ensuring decision‑makers have timely, accurate visibility into issues impacting quality, timelines, or go‑live readiness

Benefits

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

MS Dynamics 365Dynamics 365 Customer Experience (CE)Dynamics 365 Finance & Operations (F&O)Power Platform ALMAzure Integration ServicesData migrationERP configurationSystem integrationsDeployment leadershipChange management

Soft Skills

Cross-functional leadershipRisk-based decision makingStrategic leadershipCommunicationJudgment under pressureTrade-off analysisTeam coordinationProblem-solvingAccountabilityStakeholder engagement