Caterpillar Inc.

Senior Digital Sales Consultant

Caterpillar Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Irving • Illinois • Texas • United States

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Salary

💰 $128,470 - $192,710 per year

Job Level

Senior

About the role

  • Market and sell Caterpillar EP digital technologies by consulting with dealers and customers, demonstrating the value of telematics, and driving sales growth through Condition Monitoring–generated leads.
  • Develop and execute regional go‑to‑market strategies for digital services, including connectivity, PSEs, and eCommerce, while coaching dealers on consultative selling and effective sales lead management processes.
  • Provide training, best practices, and support for dealer development, ensuring alignment across PSSRs, sales teams, connectivity specialists, and internal marketing, digital, and technology groups.
  • Gather and deliver critical VOC/VOD insights from the field to inform enterprise strategy and guide improvements in products, services, and customer solutions.
  • Analyze regional competitive activity to identify strengths, weaknesses, and marketing tactics, and collaborate with internal partners to strengthen eCommerce participation and digital adoption.
  • Support field follow for new products and technologies. Travel up to 50% within North America.

Requirements

  • Customer Focus: Extensive experience and knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
  • Decision Making and Critical Thinking: Extensive experience and knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
  • Effective Communications: Extensive experience and understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Relationship Management: Extensive experience and knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
  • Value Selling: Working knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
Benefits
  • Medical, dental, and vision benefits*
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
  • 401(k) savings plans*
  • Health Savings Account (HSA)*
  • Flexible Spending Accounts (FSAs)*
  • Health Lifestyle Programs*
  • Employee Assistance Program*
  • Voluntary Benefits and Employee Discounts*
  • Career Development*
  • Incentive bonus*
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
telecommunicationseCommerceCondition Monitoringconsultative sellingsales lead managementcompetitive analysisdigital adoptioncustomer solutionsproduct developmentsales growth
Soft Skills
customer focusdecision makingcritical thinkingeffective communicationrelationship managementvalue selling