Caterpillar Inc.

Senior Marketing & Sales Operations Consultant – Sales Funnel

Caterpillar Inc.

full-time

Posted on:

Location Type: Office

Location: Irving • Illinois • Texas • United States

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Salary

💰 $128,470 - $192,710 per year

Job Level

Senior

About the role

  • Identify key capabilities to support end-to-end sales funnel management process.
  • Continuous improvement with our dealer partners on governance of all business opportunities.
  • Operational evaluation with dealer Prioritized Service Event(s) (PSE) and Prime Product funnel management for all segments.
  • Collaborate with Construction Industries (CI), Power & Energy (P&E), Resource Industries (RI), and Cat Digital to deliver on PSE targets and Prime Product participation rate.
  • Cross collaboration with partner divisions and dealers to win in the digital and physical customer experience.
  • Management of a passionate, engaged and fun team.
  • Other duties as assigned by Caterpillar management from time-to-time.

Requirements

  • Bachelor’s degree, or equivalent years of professional, job-related experience.
  • Previous work experience with Caterpillar dealers in the Sales, Operations, or Marketing space.
  • Experience with Sales Funnel Management Processes
  • Previously demonstrated experience in a staff role that required management of multiple projects and senior leadership report-outs.
  • Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
  • Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
  • Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
  • Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
  • Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
  • Creativity: Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations.
  • Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.
  • Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
  • Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
Benefits
  • Medical, dental, and vision benefits*
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
  • 401(k) savings plans*
  • Health Savings Account (HSA)*
  • Flexible Spending Accounts (FSAs)*
  • Health Lifestyle Programs*
  • Employee Assistance Program*
  • Voluntary Benefits and Employee Discounts*
  • Career Development*
  • Incentive bonus*
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Sales Funnel ManagementProject ManagementValue Selling
Soft Skills
Customer FocusEffective CommunicationsRelationship ManagementProblem SolvingNegotiatingDecision MakingCritical ThinkingCreativityStrategic Thinking
Certifications
Bachelor’s degree