Managing the day-to-day activities of existing Caterpillar Deployment consultants and their ongoing Dealer Deployment projects, including overseeing project responsibilities and schedules.
Developing contingency plans for potential risks.
Organizing and coordinating teams who work on diverse aspects of digital programs around the Caterpillar Dealership.
Carry “Voice of the Dealer” into the Product and Engineering team for future deployment and dealer needs on MS Dynamics 365.
Develop existing teams talent and skillsets in MS Dynamics 365 and supporting deployment tools such as Mavim, Leapworks, etc.
Serving as a collaborative leader and liaison, developing deep working relationships between Caterpillar Dealers, System Integrators and Caterpillar product and engineering teams.
Facilitating meetings and discussions with Caterpillar Dealer and Cat Digital leaders to share continual update and full transparency of status on deployment projects.
Lead and mentor existing team members to foster a high-performing Agile culture.
Identifying, escalating, and tracking risks, issues and cross-team dependencies so deployment projects run to committed time schedules and expected quality.
Managing the Azure DevOps environment to support efficient deployment projects and accurate recording of Caterpillar Dealer Deployment needs for success project completion.
Being a strong deployment SME voice in regular product and steering committee meetings and stakeholder events for the Cat Dealer ERP Template.
Giving strategic leadership to your deployment team and set working priorities.
Achieving Enterprise set Deployment targets for each calendar year.
Managing team T&E budget.
Limited Travel required. (Up to 25% of working time)

Requirements

ERP & Systems Knowledge (MS Dynamics 365 focus)
Hands-on experience with Microsoft Dynamics 365 in a product, process or deployment leadership role.
Understanding of ERP configuration, security, and integrations with related systems.
Awareness of Microsoft release cycles and ability to assess new features for business value.
Knowledge of System product lifecycle management, including adoption and change management.
Ability to implement application software within an organization and help end-users perform specific tasks (ex: ERP and CRM products).
Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Knowledge of project management with Caterpillar Dealers; ability to plan, organize, monitor and control IT projects using appropriate technical resources.
Knowledge of project control and reporting; ability to monitor the vital signs of an IT project while managing its progress and delivery schedule.

Benefits

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

MS Dynamics 365ERP configurationsecurity integrationsapplication software implementationproject managementchange managementplanning techniquesrisk managementAgile methodologyAzure DevOps

Soft Skills

collaborative leadershipteam developmentcommunicationrelationship buildingmentoringstrategic leadershipdecision-makinganalytical skillsorganizational skillstransparency