Rental Power Business Development Manager
Caterpillar Inc.
full-time
Posted on:
Location Type: Office
Location: Irving • Colorado • Texas • United States
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Salary
💰 $147,760 - $221,640 per year
About the role
- Follow organizational policies and procedures and maintaining clear and direct line of communication within the organization to meet customer requirements.
- Consult with dealers and internal business partners on the subject of sales and service support of product to “corporate account” customers.
- Design processes for informing customer of rates, shipping date, anticipated delays and any additional information needed by the customer.
- Work directly with customers to collect information, sell additional products and services to current customers, and ensure customers' needs are met.
Requirements
- Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- Extensive Experience: Facilitates creation of the 'right' products and services to resolve customer business issues.
- Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
- Working Knowledge: Discusses industry-specific flagship products and services.
- Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Extensive Experience: Differentiates assumptions, perspectives, and historical frameworks.
- Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
- Extensive Experience: Ensures negotiators have awareness of complementary yet diverse interests.
- Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.
- Extensive Experience: Evaluates demographics, trends and issues affecting specific markets and customers; makes recommendations accordingly.
Benefits
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Applicant Tracking System Keywords
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Soft Skills
customer focusdecision makingcritical thinkingnegotiatingaccount management