
Manager, Business Development – Dealer Management
Caterpillar Inc.
full-time
Posted on:
Location Type: Office
Location: Peoria • Illinois • Texas • United States
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Salary
💰 $147,760 - $221,640 per year
Tech Stack
About the role
- The incumbent is responsible for leading all CAT Dealer contracting activities and play a larger role in directing the work of others.
- Executing CAT Dealer or supplier ERP Dealer Strategy
- Gather CAT Digital, CAT Dealer, or supplier strategy and business needs working with leadership to establish the appropriate strategy.
- Oversee policies, standards, processes and templates for working with CAT dealers or suppliers.
- Assist in development and refining of dealer or supplier segmentation frameworks for classification and prioritization.
- Collaborate with internal stakeholders to support sourcing activities
- Coordinate with CAT Digital Legal and Business Resources, CAT Dealers, suppliers and other key functions on contracting the Dealer Solution.
- Assist business and functional teams with transition and transformation planning, due diligence and implementation
- Manage CAT Dealer or Vendor relationship
- Develop standard communication policy to convey key decisions, expectations, etc. to CAT Dealers or suppliers (includes email correspondence, virtual meetings, and site visits).
- Coordinate and conduct meetings between CAT Digital, CAT Dealer, and/or supplier to ensure strategic alignment.
- Serve as a point of escalation to resolve issues and disputes.
- Partner with CAT Dealers or suppliers to identify development and co-investment opportunities and drive continuous capability improvement.
- Proactively monitor and manage CAT Dealer or Vendor performance and risks
- Identify requirements and define process and tools to monitor dealer or supplier performance (scorecards, KPIs, dashboards) and report progress periodically
- Assess and report on dealer or vendors’ qualifications and risk, including financial and supply continuity risk (incl. financial, skills, tools, and the use of third parties)
- Strategically managing contract and commercial terms
- Ensure compliance, resolve contract disputes, and define savings for the CAT dealer or vendor
- Implement a process and manage team to draft, modify, renew, finalize and/or terminate existing dealer or supplier contracts
- Oversee sales or purchasing operations
- Perform the processing of sales or purchase orders and related documents
- Execute reconciliation of contracts, sales orders and payments through sales order and license / SKU matching
- This position requires a minimal amount of travel; up to 25% of work time.
Requirements
- Bachelor’s degree or international equivalent in an area of study relevant to this position
- Proven experience in supplier selection process, defining statements of work, working with 3rd party software or services in one or more areas of digital required.
- Practical business relationship management skills.
- Practical digital service level management experience.
- Project management (Six Sigma Black Belt/Green Belt) experience and/or purchasing experience strongly desired.
- Prior experience working with CAT dealers and/or digital vendors preferred.
Benefits
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
supplier selectionstatements of workdigital servicesproject managementSix Sigma Black BeltSix Sigma Green Beltcontract managementsales order processingKPI monitoringrisk assessment
Soft Skills
business relationship managementcommunicationcollaborationproblem resolutionstrategic alignmentcontinuous improvementteam managementstakeholder engagementpolicy developmentnegotiation
Certifications
Bachelor's degreeSix Sigma Black BeltSix Sigma Green Belt