Caterpillar Inc.

Lead Digital Deployment Consultant

Caterpillar Inc.

full-time

Posted on:

Location Type: Office

Location: Tullamarine • Australia

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Job Level

Senior

About the role

  • Deployment Planning & Execution
  • Conduct annual deployment planning for digital initiatives for dealers
  • Review previous years deployment progress and any carry forward
  • Validate deployment capacity with Caterpillar Dealers
  • Ensure Caterpillar dealer understands of each deployment, its value, benefits and deployment required actions (time savings, cost efficiency, customer experience, etc)
  • Data Accuracy & Reporting Management
  • Ensure all dealer commitment and project progress is capture in required Reporting and Status Dashboards
  • Escalate and engage appropriate team for off-target initiatives
  • Engage PMO and Product Owners for context and resolution
  • Caterpillar Dealer Engagement and Support
  • Be a trusted advisor for Caterpillar dealers, maintaining strong relationships with Dealer and Caterpillar stakeholders.
  • Understand dealer systems and future upgrade/migration plans
  • Maintain regular engagement cadence with all assigned Caterpillar Dealers
  • Provide specific consultant on project/initiatives within the ADP
  • Highlight key milestones and targets for Caterpillar dealers
  • Technical & Process Governance
  • Align to defined ADP program and process ensuring transparency for Caterpillar Dealer around initiative delivery
  • Deliver Digital Deployment Roadmaps tailored to each assigned dealer.
  • Provide meeting summaries & program updates for dealers and internal partners
  • Ensure all defined actions with dealers and internal teams are progressed and delivered.
  • Document risk mitigation steps for off-target initiatives

Requirements

  • Bachelor’s Degree.
  • Significant experience (10+ years preferred) in digital deployments, IT operations, or program/project management.
  • Ability to simplify complex information and create clear communications and presentations for diverse audiences.
  • Excellent interpersonal skills for handling sensitive issues and persuading stakeholders inside and outside the organization.
  • Technical background with a solid understanding of IT systems and their interactions.
  • Proven ability to manage multiple projects and work with several dealers simultaneously.
  • Proficiency in collaboration tools (SharePoint, Teams) and dashboards (Power BI).
  • Demonstrated experience influencing others and working across a matrixed organisation.
Benefits
  • Travel up to 25% 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital deploymentsIT operationsprogram managementproject managementdata accuracyrisk mitigationdeployment planningreporting managementtechnical governanceprocess governance
Soft Skills
interpersonal skillscommunication skillspresentation skillsrelationship managementstakeholder engagementpersuasionsimplifying complex informationconsultative skillsinfluencing othersmulti-project management
Certifications
Bachelor’s Degree