Caterpillar Inc.

Lead Digital Deployment Consultant

Caterpillar Inc.

full-time

Posted on:

Location Type: Office

Location: Tullamarine • Australia

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Job Level

Senior

About the role

  • Deployment Planning & Execution
  • Conduct annual deployment planning for digital initiatives for dealers
  • Review previous years deployment progress and any carry forward
  • Validate deployment capacity with Caterpillar Dealers
  • Ensure Caterpillar dealer understands of each deployment, its value, benefits and deployment required actions (time savings, cost efficiency, customer experience, etc)
  • Data Accuracy & Reporting Management
  • Ensure all dealer commitment and project progress is capture in required Reporting and Status Dashboards
  • Escalate and engage appropriate team for off-target initiatives
  • Engage PMO and Product Owners for context and resolution
  • Caterpillar Dealer Engagement and Support
  • Be a trusted advisor for Caterpillar dealers, maintaining strong relationships with Dealer and Caterpillar stakeholders.
  • Understand dealer systems and future upgrade/migration plans
  • Maintain regular engagement cadence with all assigned Caterpillar Dealers
  • Provide specific consultant on project/initiatives within the ADP
  • Highlight key milestones and targets for Caterpillar dealers
  • Technical & Process Governance
  • Align to defined ADP program and process ensuring transparency for Caterpillar Dealer around initiative delivery
  • Deliver Digital Deployment Roadmaps tailored to each assigned dealer.
  • Provide meeting summaries & program updates for dealers and internal partners
  • Ensure all defined actions with dealers and internal teams are progressed and delivered.
  • Document risk mitigation steps for off-target initiatives

Requirements

  • Bachelor’s Degree.
  • Significant experience (10+ years preferred) in digital deployments, IT operations, or program/project management.
  • Ability to simplify complex information and create clear communications and presentations for diverse audiences.
  • Excellent interpersonal skills for handling sensitive issues and persuading stakeholders inside and outside the organization.
  • Technical background with a solid understanding of IT systems and their interactions.
  • Proven ability to manage multiple projects and work with several dealers simultaneously.
  • Proficiency in collaboration tools (SharePoint, Teams) and dashboards (Power BI).
  • Demonstrated experience influencing others and working across a matrixed organisation.
Benefits
  • Travel up to 25% 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
digital deploymentsIT operationsprogram managementproject managementdata accuracyrisk mitigationdeployment planningreporting managementtechnical governanceprocess governance
Soft skills
interpersonal skillscommunication skillspresentation skillsrelationship managementstakeholder engagementpersuasionsimplifying complex informationconsultative skillsinfluencing othersmulti-project management
Certifications
Bachelor’s Degree