
Business Development Representative – Senior
Catena
full-time
Posted on:
Location Type: Remote
Location: Philippines
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Job Level
About the role
- Lead Generation & Strategic Prospecting (30%)
- - Identify and qualify potential clients through research, outbound calls, LinkedIn outreach, and email campaigns
- - Research target organizations across healthcare, finance, logistics, and B2B SaaS industries
- - Identify decision-makers, navigate gatekeepers, and adapt outreach strategies in real-time
- - Approach conversations with curiosity and insight—ask smart, consultative questions that make prospects think differently
- - Utilize channels like LinkedIn Sales Navigator, cold calling, and referrals to generate qualified lead pipeline
- - Research potential customers, industries, and market opportunities systematically
- - Initiate strategic outreach to key decision-makers in targeted companies
- - Meet consistent outbound performance expectations (100 dials per day, 100 personalized emails)
- Client Engagement & Discovery Conversations (25%)
- - Engage prospects with professionalism, empathy, and consultative communication style
- - Conduct discovery conversations to uncover needs, pain points, and workflow challenges (~20 conversations per day with prospects)
- - Position solutions effectively while actively listening and adapting messaging
- - Understand healthcare operations, burnout issues, and link value to real-world business challenges
- - Drive meaningful, insight-based conversations that demonstrate business acumen
- - Ask thoughtful, unexpected questions that differentiate your approach from competitors
- - Achieve at least 5 meaningful conversations daily with decision-makers or influencers
- - Build and maintain relationships with potential customers, understanding their needs deeply
- Appointment Setting & Relationship Building (20%)
- - Schedule qualified meetings by establishing credibility and trust (consistently 2-3 qualified meetings per day)
- - Maintain persistence and organization—track follow-ups and priorities meticulously
- - Balance assertiveness with empathy—build trust, not pressure
- - Engage prospects through personalized follow-ups, guiding them through sales funnel
- - Ensure smooth handover to sales team with comprehensive context and qualification notes
- - Conduct product demos and presentations highlighting value proposition
- - Address concerns and objections with strategic responses that move deals forward
- - Nurture relationships over time for prospects not yet ready to engage
- Negotiation & Deal Progression (15%)
- - Navigate complex B2B sales cycles with strategic thinking and business judgment
- - Handle objections professionally using active listening and consultative problem-solving
- - Negotiate and progress deals toward qualified meetings or closures
- - Collaborate with sales teams to achieve revenue targets and business objectives
- - Support end-to-end sales process from lead generation through deal closure when appropriate
- - Ensure customer satisfaction during qualification and initial engagement phases
- - Position products as solutions by understanding and articulating ROI clearly
- CRM Management, Data Tracking & Process Improvement (10%)
- - Maintain accurate, detailed records of all outreach and conversations in CRM (Notion, HubSpot, Salesforce)
- - Track and analyze performance metrics to refine strategies and improve conversion rates
- - Monitor market trends, competition, and industry developments to identify opportunities
- - Maintain up-to-date records of sales activities and customer interactions
- - Partner with marketing teams to enhance messaging and campaign alignment
- - Share market insights to support sales strategy development and positioning
- - Learn fast—absorb healthcare terminology, technical concepts, and industry context quickly
- - Contribute to continuous improvement of outbound processes and playbooks
Requirements
- Experience: 1-2+ years in sales development, business development, or outbound prospecting (preferably in healthcare, SaaS, or B2B tech)
- Business Acumen: Ability to "think like a businessperson" and drive meaningful, insight-based conversations
- Consultative Style: Consultative communication approach—asks thoughtful, unexpected questions that create value
- Communication: Excellent verbal and written English communication skills with professional delivery
- Objection Handling: Strong objection-handling and active listening skills
- CRM Proficiency: Experience using CRM systems (Notion, HubSpot, or Salesforce)
- Organization: Highly organized, self-starter, and results-driven with strong time management
- Performance Standards: Demonstrated ability to meet outbound performance expectations:
- - 100 dials per day with matching 100 personalized emails
- - ~20 conversations per day with prospects
- - At least 5 meaningful conversations with decision-makers or influencers
- - Consistently setting 2-3 qualified meetings per day
- Research Skills: Strong research and prospecting abilities using multiple data sources
- Relationship Building: Proven experience in lead generation, prospecting, and relationship building
- Complex Sales: Understanding of B2B sales processes and ability to navigate complex sales cycles
Benefits
- Competitive Salary: Based on experience and skills
- Remote Work: Fully remote — work from anywhere
- Generous PTO: In accordance with company policy
- Direct Mentorship: Access to global industry leaders
- Learning & Development: Continuous growth resources
- Global Networking: Work with international teams
- Health Coverage (Philippines only): HMO after 3 months (full-time)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
lead generationstrategic prospectingobjection handlingconsultative communicationCRM managementdata trackingsales processB2B salesperformance metricsresearch skills
Soft Skills
business acumenactive listeningorganizationself-starterresults-drivencommunicationrelationship buildingempathystrategic thinkingnegotiation